Metro by T-Mobile

I came to this Metro on March 29th 2024. I was helped by Gabieral & a young woman who did not have on a name tag. But these 2 were very friendly & helpful. I've been with Metro for 3 maybe 4 years now & I came in to add our wifi for our home. I paid $30 out the door & these 2 great employees helped me set up the wifi before leaving the store. I've had my home wifi now for 4 days & I'm beyond happy with it. Unlimited data, very fast speed & it holds up to 12 devices. Although I only have it set up to 3 myself. I love Metro! This store location & these 2 employees.
Mar 27th, 2024

Mar 22nd, 2024

Went into the store yesterday 3/22/24 to switch to Metro and get 4 new phones. Tanessa was super excited to help us, now I know that it was just to make a sale. She said it would be around $900 for 2 free phones and 2 $50 phones with the $100 a month family plan. That didn't make any sense to me but we want ahead and switched over. Our total was over $700. After we left the store I checked my receipt and saw that she charged us for 2 phone cases that we didn't even get, 2 screen protectors that she promised were "free" and 2 charging adapters that she just threw in the bag before we left. Not to mention she didn't even put us on the $100 family plan and she enrolled every phone into insurance without asking if we wanted it. I had to call customer service myself after we left the store to get on the family plan. Extremely unethical store and employees, stay away!
Mar 19th, 2024

Feb 13th, 2024

I've been a loyal customer of Metro since I was 16, I was very disappointed about the Bluetooth speaker I purchased 2 days ago for around $50. I tried returning this and apparently they have a gay return policy. Ain't coming back here for sure
Jan 22nd, 2024