Landings Credit Union - Tempe (Main) Branch

They need to fix their phone system.. after the recording .keeps hanging up on callers
May 17th, 2022

Landings is like a chicken with it's head cut off, running around not knowing what to do. Staff turnover rate seems high which isn't usually a great sign. Constant fixing of employee mistakes and errors is hardly conducive to an anxiety free atmosphere showing Landing to have a proper handle on peoples money, I'd say the part they have nailed is making sure you pay your credit card bill. Wouldn't recommend to anyone looking for a hassle free banking experience. Seems like a "from the top down" problem with Landings.
Apr 24th, 2022

My family and I have been banking with Landings for my entire teenage and adult life. This past month, representative Jessica Wilson helped me finance the car of my dreams as a first time buyer. She also helped me attain other forms of credit to improve my credit score and financial standing. She has been very helpful and communicative. I know she and Landings have my best interest at heart. This year my mother's vehicle was totaled and she too had a smooth experience financing through Landings and purchasing from their recommended auto brokers at Autohouse.
Mar 18th, 2022

Very Very rude over the phone! as if being rude when we go in there isnt enough
Mar 15th, 2022

Ive been banking here for years now and I must say that unfortunately the tellers at the Mill location definitely need some customer service training. They used to be quite friendly. Dont know if those people left or got promoted but the people they have now dont smile much and make you feel like you are somehow inconveniencing them. Today just reinforced the reason I try to do any banking transactions online or at the ATM.
Jan 17th, 2022