Changing Hands Bookstore

Over all of the ideology being shoved in our faces, and even more so in our childrens faces. The childrens and YA section is heavily littered with this type of content. IYKYK.
Apr 7th, 2024

Apr 6th, 2024

Lots of cool and unique things, as well as great book selection.
Mar 30th, 2024

This is the premier independent bookstore in the Phoenix area with locations in uptown and Tempe. Local and touring authors appear here regularly. It has an excellent selection and great gift items.
Mar 30th, 2024

I have been a supporter of this store for years. I have chosen to support small business over big businesses like Barnes and Noble and Amazon. Today, this changes. I went to make a return from two weeks ago. I didn't have my receipt but I did have my credit card statement showing the transaction. The check out person also found the transaction in their system and verified the date and amount. I paid with Apple Pay and when you use Apple Pay the last 4 digits of the credit card will be different than the physical card. They do this for security reasons. Again, I showed the clerk my phone which had the name of the credit card and the transaction on the same date and amount. For almost one hour, three people came over and tried to help the one cashier. I even called my credit card company and that customer service representative said pull up the transaction in the app and show the merchant. I kept my cool and remained calm. It was only a 16.00 dollar purchase. Finally, another person came over and they returned the money to my card. Will I ever shop there again? Nope. It's been a good run since 1995 for me and this store but never again.
Mar 30th, 2024