Bank of America (with Drive-thru ATM)

Shawn Smith is great guy definitely took his time to help me with my needs even went above & beyond
Dec 7th, 2023

Nov 3rd, 2023

here is what happened, same service request, wire money to title company, which is critical important for me to buy house, I was in branch office corner of warner and McClintock, took me about one hour served by 2 bankers, didn't success, what they told me is that I don't have debit card, I give them driver license and other credit cards to show I am I, but they are not willing to help a loyal customer with accounts in bank of America, then I have to leave, and try to do it online, but doesn't work, finally I try to give last try in ray and 48th street branch, then hula,no appointment, they give me a position, and finished the wire money in 10 minutes,Amazing Same common daily job , see the big difference from different people and manager
Jun 2nd, 2023

I travel out of my way to deposit my check every 2 weeks. Every staff member is super friendly and its very easy to talk with them every visit I highly recommend this Bank of America branch!
Mar 30th, 2023

I have been a Bank of America customer since 1992. I value their processes and securities. I had my dad who is in early stages of dementia open an account. This is where Bank of America securities are so valuable. My dad unknowingly gave his banking info to a suspicious vendor. Bank of America immediately stopped the activity. Due to the nature of my dads mental capacity, we needed to go into a financial center to remedy the account. Shawn the personal banker at the location on Warner and McClintock greeted us with the warmest welcome, assuring me we would be able to take care of my dads needs. Shawn was understanding, professional and went above and beyond to assist me and my father in correcting my dads account and placing additional steps to smoothly handle any further potential occurrences. Although this is not the closest branch to our home, I will intentionally go to this location on McClintock and Warner to work with Shawn for any of our banking needs. Thank you Shawn for being an amazing human.
Mar 17th, 2024