Sofia Apartments

I wonder why my maintenance requests keep being deleted. You cannot walk through the property without stepping on or smelling the dog poop that is EVERYWHERE.
Feb 11th, 2024

It was an awesome experience working with the property managers at Sofia. They were super friendly, gave me a great move in deal and delivered on everything they promised. Unlike other property management outfits they respond promptly to any questions or concerns you have and try to fix any issues you may be having.
Feb 2nd, 2024

Careful Parking Monsoon Season
Jan 14th, 2024

After change of ownership rents are outrageous! 1 bedroom 1 bath with no laundry hook up, no storage room, starts @ $1,399, you actually pay $1,552!Landscaping is no longer regular and you will notice!
Sep 16th, 2023

UPDATE: It has taken them 2 months to send me my deposit and are charging for a bunch of different things which conveniently total out to taking all of my over paid rent. Beware. STAY AWAY! Poor management skills, no communication, maintenance is non-existent. Plumbing issues galore, roaches everywhere. I have been at this property for nearly 2 years. This will be my last, the previous owners weren't great and had bad attitudes but this one is just awful. I renewed in nov. of last year, it took me 3 mo. of going back and forth with multiple people for them to finally stop charging me for something I shouldn't have been charged with. Then my washer broke in feb. and has sat there broken ever since, one maintenance person came out said they were going to get some tools and would be back, hasn't been seen since! I live on the ground floor so my showers back fill with sewer water whenever someone uses the shower. Literal sewer water, the stench is horrendous and leaves everyone with headaches we tried airing it out, the smell just spreads so we have to confine the stench to our bathrooms by blocking the vent and the door gaps. We haven't been able to use either shower since March/April because they filled nearly to the brim with sewage water and it takes months for it to fully drain just to fill back up again. We have had maintenance requests in and each time there is a glitch in the system, where they don't get it, it gets erased, or it gets marked as complete... there's always an excuse. Now our upstairs neighbor did something to their tub which caused a leak and for our ceiling to tear open... maintenance came out to look at it said don't worry and never came back. For those that have lost count I have been without my washer since Feb. and without my showers since March/April... While STILL being charged water and amenity fees for these things I can't use! We've been forced to use our gym showers. I've called their office and sent emails and no one responds, their office isn't open until after I leave for work and closes right when I get off, I've caught one of the mercury on mill workers as they were heading to their vehicle once and they ignored me! Silver Star is a horrible company and don't get confused by the separate apartment names mercury on mill and Sofia apartments are the same apartment complex owned by the same awful company. Don't buy into the good reviews... go ask the actual residents and they'll tell you the truth.
Nov 18th, 2023