EyesWest Optical
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12801 W Bell Rd #139
Surprise, AZ 85378 - 623-583-0377
Hours
Chamber Rating
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Anya Macri
Highly recommend EyeWest optical! Great customer service! Was able to get me in right away for a potential eye emergency. Very friendly staff, helpful, professional and informative.
Jul 19th, 2022 -
Rachel I
My child needed glasses and the chain stores had a two week turnaround time. That's a long time for a kid to be walking around squinting. Scott called me back within a few minutes and had the lenses ordered immediately. If your looking for individualized attention and amazing customer service this is the place for you.
Jan 16th, 2022 -
Taylor Hafermann
I had a great experience here! The staff was super nice and friendly. The Dr was SO thorough.. Ive never felt so taken care of by an eye Dr before. The staff spent so much time trying to help me find glasses that I liked, and I really appreciated that.
Feb 16th, 2021 -
Chris Allard
Scott and Dr. Sarah have taken care of my vision since I was 15. As I round the corner to age 30, I can still say, my vision remains great, and they take great care of my family and I. Its not just the great work by the staff here, but they do it with a smile, and they truly care. If youre unsure, or want to try someone who isnt inside of a big box store, give these guys a holler. You wont be disappointed. When the time comes, I will be taking my little one here.
Dec 27th, 2020 -
V Lee
Eyes West Optical provides outstanding service and is deserving of its 5 star rating on the surface; however, they do not take care of, nor inform, their EXISTING patients who have a vision insurance plan that Eyes West intends to discontinue. I would expect they could identify patients in their data base who have United Health Care (UHC Vision) and inform them they are no longer "their patient." It's disconcerting to find out when making an appointment that they will no longer see you as their patient. This is a horrible business practice and they should have thought about the impact of canceling an in-network insurance carrier the same as abruptly trashing a segment of their customers. Those of you who "think" you are a patient of theirs and are considering making another appointment with them should CALL them first! You just may find out when you "show up" at your appointment that they may tell you, "...and you CAN'T keep your doctor too." The "front of the house" operations at Eyes West is commendable, but this callous oversight of its existing patients gives me cause for concern for their lack of attention to business details and its effect on the patients they maintain.
Sep 14th, 2022
Contact Info
- 623-583-0377
- [email protected]
Products
- EYEGLASSES-CONTACT LENSES
Services
- EYE EXAMS AVAILABLE BY
- PRESCRIPTIONS FILLED
- REPAIRS & REPLACEMENTS
Questions & Answers
Q What is the phone number for EyesWest Optical?
A The phone number for EyesWest Optical is: 623-583-0377.
Q Where is EyesWest Optical located?
A EyesWest Optical is located at 12801 W Bell Rd #139, Surprise, AZ 85378
Q What is the internet address for EyesWest Optical?
A The website (URL) for EyesWest Optical is: http://www.eyeswestoptical.com/
Q How big is EyesWest Optical?
A EyesWest Optical employs approximately 11-20 people.
Q Is there a key contact at EyesWest Optical?
A You can contact Scott Fineman at 623-583-0377.
Q What days are EyesWest Optical open?
A EyesWest Optical is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is EyesWest Optical rated?
A EyesWest Optical has a 4.9 Star Rating from 15 reviewers.
Hours
Related Categories
Ratings and Reviews
EyesWest Optical
Overall Rating
Overall Rating
( 15 Reviews )Anya Macri on Google
Highly recommend EyeWest optical! Great customer service! Was able to get me in right away for a potential eye emergency. Very friendly staff, helpful, professional and informative.
Rachel I on Google
My child needed glasses and the chain stores had a two week turnaround time. That's a long time for a kid to be walking around squinting. Scott called me back within a few minutes and had the lenses ordered immediately. If your looking for individualized attention and amazing customer service this is the place for you.
Taylor Hafermann on Google
I had a great experience here! The staff was super nice and friendly. The Dr was SO thorough.. Ive never felt so taken care of by an eye Dr before. The staff spent so much time trying to help me find glasses that I liked, and I really appreciated that.
Chris Allard on Google
Scott and Dr. Sarah have taken care of my vision since I was 15. As I round the corner to age 30, I can still say, my vision remains great, and they take great care of my family and I.
Its not just the great work by the staff here, but they do it with a smile, and they truly care.
If youre unsure, or want to try someone who isnt inside of a big box store, give these guys a holler. You wont be disappointed. When the time comes, I will be taking my little one here.
V Lee on Google
Eyes West Optical provides outstanding service and is deserving of its 5 star rating on the surface; however, they do not take care of, nor inform, their EXISTING patients who have a vision insurance plan that Eyes West intends to discontinue. I would expect they could identify patients in their data base who have United Health Care (UHC Vision) and inform them they are no longer "their patient." It's disconcerting to find out when making an appointment that they will no longer see you as their patient. This is a horrible business practice and they should have thought about the impact of canceling an in-network insurance carrier the same as abruptly trashing a segment of their customers. Those of you who "think" you are a patient of theirs and are considering making another appointment with them should CALL them first! You just may find out when you "show up" at your appointment that they may tell you, "...and you CAN'T keep your doctor too." The "front of the house" operations at Eyes West is commendable, but this callous oversight of its existing patients gives me cause for concern for their lack of attention to business details and its effect on the patients they maintain.
Overall Rating
Overall Rating
( 15 Reviews )Write a Review
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