Pei Wei Asian Kitchen

We have been to this location many times and unfortunately after yesterday we will spend our money elsewhere. There were 4 of us we ordered 4 meals plus an appetizer and a cup of soup. We received our meals finished everything and asked where the appetizers were and were told they were on their way. By this time we were done eating a good 25-30 minutes later and still no items. We went up to the counter to ask for a refund since we were leaving now that it's been at least 35-40 minutes and we did not wish to wait any longer. The 2 ladies that were there were busting their tails running in the kitchen to help as well as expedite and ring up customers. The one lady said we would have to wait their manager was busy and in the back. That infuriated my spouse and demanded he come refund us so we could leave. By this time, there were only 3 tables seated and eating and 5-6 people in line to order or pick up an order. I do get they were a little busy but the customers should not be made to wait because you had an employee not show up. That is just a lame excuse instead of taking care of your local customers. For 4 people 2 being kids and spending $70 I'll take my business elsewhere. As a manager you should not be so unaware of your actions and how you treat customers if you expect to do business and be busy.
Apr 11th, 2024

We come here often as they have a variety of yummy Gluten Free options. Kitchen staff are accommodating on special requests. Staff are friendly and helpful to guests and other staff members. Restaurant is very clean. We like the outdoor shaded patio.
Apr 10th, 2024

My mom and I came for lunch. Service was fast & friendly, store was clean and food was delicious. Will be back for sure!
Apr 10th, 2024

Haven't been here for years. Hesitated due to some of the reviews. Glad we came as the food was as good as when they originally opened years ago. We had the Honey Seared Chicken and the Chicken Lo Mein. Both were delicious and the chicken was tender, veggies fresh and just the right amount of sauce. Rose took our order and was very nice and friendly. The cook got our order out in a timely manner and the restaurant was clean. We we definitely be back to try some shrimp dishes.
Apr 9th, 2024

Apr 8th, 2024