Chamber of Commerce

      The UPS Store

      ( 69 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Wednesday:
      7:30 AM - 6:00 PM
      Thursday:
      7:30 AM - 6:00 PM
      Friday:
      7:30 AM - 6:00 PM
      Saturday:
      9:00 AM - 4:00 PM
      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      7:30 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.9 - (69 reviews)
      48
      2
      1
      2
      16
      Read Our 69 Reviews

      Chamber Rating

      Verified Member
      3.9 - (69 reviews)
      48
      2
      1
      2
      16
      › ‹
      • PoeKat Brat

        Speediness of service and friendliness of employees.
        Jan 8th, 2024

      • Curtis Fox

        The only complaint I have and this is true of other UPS stores is that the store hours were listed to open at 9am but no one showed up until 10am. This happens all the time and I don't understand why? Just list the hours to open at 10am but don't drag me out there at 9am to wait for an hour.
        Dec 17th, 2023

      • Flynn Huseby

        Serena was super helpful today! Very patient and very accommodating. Keep up the great work!
        Sep 1st, 2023

      • Ava Whitmore

        Lydia was amazing! She helped us with shipping items for our fathers memorial and with an Amazon return. Thank you for your kindness during this difficult time.
        Mar 31st, 2023

      • Jake Thompson

        TL;DR they need training on how to communicate with genuinely autistic people and a lesson in being kind and patient. Needed to get docs notarized so I went in and prefaced convo explaining I'm autistic and tasks like this can be challenging. She started like stampeding around the ups I think bc she thought I was lying about the autism and making fun of autistic people. The gentleman working with her asked her a question, I think to make sure she was okay and she didn't respond to him at all and just disappeared into the back of the store. She wouldn't notarize bc the format was wrong. Which was annoying but i tried somewhere else and they wouldn't do it also. So I think she was right. I signed the docs and needed to send them in the mail so I returned to the same ups and got the same girl helping me. She could not get the origin address correct. I very clearly said "Bolivar" and she turn the screen to confirm and it said "Boulevard" so I explained it was incorrect and we went through the spelling again. She turned the screen to me and it now said "Bolviar" instead of "Bolivar." I explained again it was wrong and we verbally went through the word letter by letter and she again turned the screen to me to look at and confirm and it was finally correct. So I raised my hands in the air as a funny fake celebration and said "we did it!" And this older gentleman working behind the counter said "we did what?" And I just repeated "we did it" bc it was quite obvious what we did. And he said matter of factly "SHE did it." And I just agreed and said "yep, she did it." She did it. And he did it. Fun experience for a person with autism.
        Sep 25th, 2023

      Read Our 69 Reviews

      About
      The UPS Store

      The UPS Store #5360 in Sun City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Inside Compass Bank.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (623) 889-0308.

      Q Where is The UPS Store located?

      A The UPS Store is located at 9915 W Bell Rd, Sun City, Arizona 85351

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/az/sun-city/9915-w-bell-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Wednesday: 7:30 AM - 6:00 PM
      Thursday: 7:30 AM - 6:00 PM
      Friday: 7:30 AM - 6:00 PM
      Saturday: 9:00 AM - 4:00 PM
      Sunday: Closed
      Monday: Closed
      Tuesday: 7:30 AM - 6:00 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 3.9 Star Rating from 69 reviewers.

      Hours

      Wednesday:
      7:30 AM - 6:00 PM
      Thursday:
      7:30 AM - 6:00 PM
      Friday:
      7:30 AM - 6:00 PM
      Saturday:
      9:00 AM - 4:00 PM
      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      7:30 AM - 6:00 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 69 Reviews )
      48
      2
      1
      2
      16
      Write a Review

      PoeKat Brat on Google

      image Speediness of service and friendliness of employees.

      Business Response on Google Dec 14th, 2023
      Hello PoeKat Brat, thank you for sharing your positive experience. It thrilled us to hear that you had a great experience with our service. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next experience, please don't hesitate to reach out.

      Curtis Fox on Google

      image The only complaint I have and this is true of other UPS stores is that the store hours were listed to open at 9am but no one showed up until 10am. This happens all the time and I don't understand why? Just list the hours to open at 10am but don't drag me out there at 9am to wait for an hour.

      Business Response on Google Dec 12th, 2023
      Thank you for contacting us and apologizes for any inconvenience caused! It seems to be some confusion and we check through security system and store was open 13 mins before store time. Please contact us at store phone and we can research more.

      Flynn Huseby on Google

      image Serena was super helpful today! Very patient and very accommodating. Keep up the great work!

      Business Response on Google Aug 30th, 2023
      Hi Flynn Huseby, thank you for the review! We know we can always count on Serena. We appreciate the feedback and hope to see you again soon.

      Ava Whitmore on Google

      image Lydia was amazing! She helped us with shipping items for our fathers memorial and with an Amazon return. Thank you for your kindness during this difficult time.

      Jake Thompson on Google

      image TL;DR they need training on how to communicate with genuinely autistic people and a lesson in being kind and patient.
      Needed to get docs notarized so I went in and prefaced convo explaining I'm autistic and tasks like this can be challenging.
      She started like stampeding around the ups I think bc she thought I was lying about the autism and making fun of autistic people. The gentleman working with her asked her a question, I think to make sure she was okay and she didn't respond to him at all and just disappeared into the back of the store. She wouldn't notarize bc the format was wrong. Which was annoying but i tried somewhere else and they wouldn't do it also. So I think she was right.
      I signed the docs and needed to send them in the mail so I returned to the same ups and got the same girl helping me. She could not get the origin address correct. I very clearly said "Bolivar" and she turn the screen to confirm and it said "Boulevard" so I explained it was incorrect and we went through the spelling again. She turned the screen to me and it now said "Bolviar" instead of "Bolivar." I explained again it was wrong and we verbally went through the word letter by letter and she again turned the screen to me to look at and confirm and it was finally correct.
      So I raised my hands in the air as a funny fake celebration and said "we did it!" And this older gentleman working behind the counter said "we did what?" And I just repeated "we did it" bc it was quite obvious what we did. And he said matter of factly "SHE did it." And I just agreed and said "yep, she did it."
      She did it. And he did it. Fun experience for a person with autism.

      Business Response on Google Sep 14th, 2023
      We apologize for the inconvenience. Please can you give a call at the store and we can discuss further on how to improve our customer interactions in this scenario.
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      Overall Rating

      Overall Rating
      ( 69 Reviews )
      48
      2
      1
      2
      16

      Write a Review

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