Bank of America (with Drive-thru ATM)

Wow, told me the wrong info. Won't help fix problems they created with my account. I wish I never did business with this company.
Dec 1st, 2023

Its 3:30 and I just went there to make a withdrawal and to deposit foreign currency. There were two customers in the building and it looked like 6-10 employees. The manager told the desk clerk, tell her to come back tomorrow because she was already working with the one other customer. Horrible, non existent staff manage. Pulled what I had left in savings and went to another bank. They dont care!
Oct 17th, 2023

Henry Reyna the SENIOR BANKER is unbelievable rude, I have a business and personal account with B of A. I have never had an experience like the one I had today. Not only is he unprofessional, judgmental and rude, he is argumentative and aggressive. I walked away and he followed continuing to escalate the issue I was attempting to avoid. I have filled a complain with the 1800 number and have reached out to the branch manager. I hope to hear back from someone as this demeanor was neither warranted or deserved. I am disgusted with experience, I am grateful of my long standing history or I would be convinced to never use B of A for anything personal and definitely for nothing professional.
Sep 10th, 2023

Excellent service via inside the bank
Aug 16th, 2023

Hard workers, always friendly
May 9th, 2023