Jackson Hewitt Tax Service

Jackson Hewitt Tax Service
Yext Power Listing.

Hours

Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.6 - (21 reviews)
19
0
0
0
2
Read Our 21 Reviews

Chamber Rating

Verified Member
4.6 - (21 reviews)
19
0
0
0
2
β€Ί β€Ή
  • SonjaSigrid Netterfield

    Completely unprofessional, first of all, when i arrived on time for my appointment, the tax accountant was chit chatting with a lady, and I had to wait several minutes before the conversation was done. I went up to her desk, and the accountant would not acknowledge me, so I went ahead and let her know I was there for my scheduled appointment. It took her another couple minutes to let me know she was ready to proceed. She did not introduce herself, did not act like she wanted to be there, and was very lear she was looking for any reason to not help me so she can maybe take a break. She asked I had my social security card, i explained that my house was burned down, and that i was having a difficult time getting a replacement. She asked if i had anything with my social security number she could use to verify my info, i showed her my W2 that has it printed on the form, and handed ger my state ID. She then changed that from being acceptable to needing the physical card. She also told me before she changed her policy, that if i went to the social security office in town that i could get a replacement, and that she would only need my receipt with the verification on it to proceed. She kept saying she could start my return but needs my social security card, i told her i wanted to get it started and i could get my social security card and bring it in to finish, she then said she can't start without my card, she was very wishy washy, very unprofessional, acted like she had never communicated or been remotely social or even acted as if she wanted to be there, she obviously hates the world and has no idea what she needs or what she is even saying. Please hire better employees to fill this position, i would guess she has no clue what shes doing, except she has figured put a way to vet paid and not actually work.
    Feb 1st, 2024

  • Kelly Macias

    Guy was rude, he wouldn't let me 4 yr old use the bathroom, I showed up late due to my doctor's appointment running late and he marked me as I didn't show up, I've been a Jackson Hewitt client for many many yrs and never been denied to file for early tax refund but he said he couldn't do mine.
    Dec 22nd, 2023

  • What's Up, Doc?

    Tax preparer was very professional, friendly and knows her job well The place was neat and clean also. I'm a very satisfied customer.
    May 24th, 2023

  • Gary Burgess

    Got my taxes done, no hassel, they even advised me to get my withholding fixed for a better return next year. Very helpful!
    May 2nd, 2023

  • Lucy Castillorubio

    Always good...
    Apr 21st, 2023

Read Our 21 Reviews

About
Jackson Hewitt Tax Service

Jackson Hewitt provides year-round support to hard-working clients with innovative, low-cost tax solutions. Call us for availability. Our clients get the Maximum Refund and Lifetime Accuracy guarantees, or we pay. Still need to file? Call our office or visit us online to learn about all available filing options. We are happy to help with your tax needs.

Contact Info

Languages

  • English

Questions & Answers

Q What is the phone number for Jackson Hewitt Tax Service?

A The phone number for Jackson Hewitt Tax Service is: (928) 532-0247.


Q Where is Jackson Hewitt Tax Service located?

A Jackson Hewitt Tax Service is located at 5401 S. White Mountain Rd., Show Low, Arizona 85901


Q What is the internet address for Jackson Hewitt Tax Service?

A The website (URL) for Jackson Hewitt Tax Service is: https://office.jacksonhewitt.com/tax-preparation-services-locations/en/az/show-low/5401-s-white-mountain-rd/51230?utm_source=extnet&utm_medium=local&utm_campaign=localmaps&utm_content=51230


Q What days are Jackson Hewitt Tax Service open?

A Jackson Hewitt Tax Service is open:
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Monday: Closed
Tuesday: 10:00 AM - 5:00 PM


Q How is Jackson Hewitt Tax Service rated?

A Jackson Hewitt Tax Service has a 4.6 Star Rating from 21 reviewers.

Ratings and Reviews
Jackson Hewitt Tax Service

Overall Rating

Overall Rating
( 21 Reviews )
19
0
0
0
2
Write a Review

SonjaSigrid Netterfield on Google

image Completely unprofessional, first of all, when i arrived on time for my appointment, the tax accountant was chit chatting with a lady, and I had to wait several minutes before the conversation was done. I went up to her desk, and the accountant would not acknowledge me, so I went ahead and let her know I was there for my scheduled appointment. It took her another couple minutes to let me know she was ready to proceed. She did not introduce herself, did not act like she wanted to be there, and was very lear she was looking for any reason to not help me so she can maybe take a break. She asked I had my social security card, i explained that my house was burned down, and that i was having a difficult time getting a replacement. She asked if i had anything with my social security number she could use to verify my info, i showed her my W2 that has it printed on the form, and handed ger my state ID. She then changed that from being acceptable to needing the physical card. She also told me before she changed her policy, that if i went to the social security office in town that i could get a replacement, and that she would only need my receipt with the verification on it to proceed. She kept saying she could start my return but needs my social security card, i told her i wanted to get it started and i could get my social security card and bring it in to finish, she then said she can't start without my card, she was very wishy washy, very unprofessional, acted like she had never communicated or been remotely social or even acted as if she wanted to be there, she obviously hates the world and has no idea what she needs or what she is even saying. Please hire better employees to fill this position, i would guess she has no clue what shes doing, except she has figured put a way to vet paid and not actually work.

Business Response on Google Feb 5th, 2024
We appreciate your honest feedback, SonjaSigrid. However, I'm very sorry to see that your experience was far less than reflective of the level of service that we wish to provide all of our clients. We invite you to give us a call at 800-234-1040 if there are any issues still needing resolution. Our team looks forward to hearing from you as well as the opportunity to be of service. -Cris, Jackson Hewitt Care Team

Kelly Macias on Google

image Guy was rude, he wouldn't let me 4 yr old use the bathroom, I showed up late due to my doctor's appointment running late and he marked me as I didn't show up, I've been a Jackson Hewitt client for many many yrs and never been denied to file for early tax refund but he said he couldn't do mine.

Business Response on Google Jan 1st, 2024
Hi Kelly, thank you for sharing feedback regarding your recent visit. I'm truly sorry to hear the service you received fell short of the expectations we strive to provide. It is never our intention to disappoint you. Please give our Client Care team a call at 800-234-1040 as they can best address, and if needed, escalate your concerns to receive the attention deserved. We appreciate the opportunity to be of service.

What's Up, Doc? on Google

image Tax preparer was very professional, friendly and knows her job well The place was neat and clean also. I'm a very satisfied customer.

Business Response on Google Jun 7th, 2023
Thank you so much for the 5 stars, What's! Wow! We're so fortunate to have the opportunity to work with you. It feels incredible to see that our Tax Professionals took excellent care of you. We would love to extend the same amazing service to your friends and family. Please consider recommending them to the office for assistance with all their tax related needs! We look forward to seeing you next year! Have an amazing day! -Carrisa, Jackson Hewitt Care Team

Gary Burgess on Google

image Got my taxes done, no hassel, they even advised me to get my withholding fixed for a better return next year. Very helpful!

Business Response on Google Apr 23rd, 2023
Hi Gary, we appreciate you taking the time to leave us a review! We are so excited to know that we could provide you with 5-star service, and we look forward to working with you again in the future! πŸ’–πŸ’– -Jhoan, Jackson Hewitt Care Team

Lucy Castillorubio on Google

image Always good...

Business Response on Google Apr 26th, 2023
Thank you for taking the time to leave an outstanding rating for your local office, Lucy! 😍 Please send your friends & family our way with a referral, we'd love to exceed their expectations too! When you Refer-A-Friend everyone wins - your friends can save $20 on tax prep when they file with us and you can get $20 for each new client referred. It’s that easy! We look forward to your next visit with us, and appreciate the opportunity to assist with your tax preparation needs! - Danielle, Jackson Hewitt Care Team

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Overall Rating

Overall Rating
( 21 Reviews )
19
0
0
0
2

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