Poco Diablo is located at 1752 AZ-179 in Sedona, Arizona 86336. Poco Diablo can be contacted via phone at (928) 282-7333 for pricing, hours and directions.
Resort?! This is more like a Motel 6! Stay away!!!! Super dirty! My room had sunflower seed shells all over the ground, clearly they dont know how to clean! There was a few bugs in the bathroom. Gross!! Paying for a deluxe room is a complete sham! The rooms are all the same!! Dont waste your hard earned money in this lame resort! Simply disgusting and dirty!
Robin P on Google
Business Response on GoogleOct 31st, 2023
Robin, thank you for choosing Poco Diablo Resort and for sharing your perfect score with us. Your support is much appreciated and we are glad to know that your stay lived up to your expectations. We hope to have the opportunity to welcome you back soon. Safe travels!
Karen Ortega on Google
This property is beautiful. The grounds and the views are stunning. However, the rooms are very disappointing. We found two dead roaches in our room as well as different bugs in different parts of the room. For the price we paid (and the pictures we saw)I was expecting a lot more from the rooms, but they are outdated and a little dirty.
Business Response on GoogleNov 1st, 2023
Karen, it warms our hearts at Poco Diablo Resort to hear that you were enthralled by the beauty of our surroundings. While it's unfortunate that the room experience didn't match your expectations, we deeply appreciate your feedback. We take such matters seriously and your comments will be helpful for us to further improve our accommodations. Hoping for another chance to serve you better in the future.
Oksana Akhmetova on Google
I like everything , it is quiet and peaceful here, clean, delicious cuisine, everything you need for rest ,
Business Response on GoogleOct 27th, 2023
Oksana, we are thrilled to hear that you had a wonderful stay at Poco Diablo Resort. It warms our hearts to know that you appreciated the serene atmosphere, immaculate surroundings, and our delightful gastronomy. We strive to provide everything for a perfect rest, and knowing we achieved this for you brings us great joy. We look forward to serving you again for another peaceful retreat.
Kathryn S. on Google
Although the grounds were beautiful, the rooms were outdated and musky. Our room, specifically 606, had water damage in the bathroom, and there were cocroaches. The next day, we attempted to speak to the front desk regarding a room change, and the gentleman was rude, stating, "So you just want to check out then?!" He did not even attempt to remedy the problem by moving us to a different room as was initially requested. We asked for a manager to call us and to no avail, so we checked out and went to a different hotel. We did stay for our massages we had booked, and the ladies were lovely and provided a superb experience, so thankfully, we ended on a good note.
Business Response on GoogleOct 17th, 2023
Kathryn, we regret to hear about your less than satisfactory experience. It's unfortunate that there were issues with your room, and we apologize for any inconvenience it caused. We aim to serve all guests with courtesy and professionalism, and we regret to hear that this was not reflected in your interaction with one of our team members.Your feedback is highly valued, as it helps us improve and better serve our guests moving forward. We hope for an opportunity to make it up to you in the future.
