Amy Atelier

Found the perfect accessories and a couple of other pieces! Great support and experience overall
Apr 1st, 2024

Now I know why this place has 1 star reviews. I made my first order on a jacket. I live local and asked for the jacket to be on hold but they wouldnt unless I purchased it. The store had buy two or more sale items and get 20% off so I said ok I will just look and see what they have in store when I pick my items. When I got there I was not greeted, I went up to the counter told her I had a ONLINE order for Sonya. She went got my item and then I told her Im gonna browse and see what other sale items you have because it was 20% off two or more items. Then a girl who was working on the other side, rudely interrupted and said you cant do that here that is only online. Their excuse was that they have different systems we live in 2024 you can easily tell your system in the store to refund 20%. Also, it makes no sense just because I bought the item online, picked up in store does not have the same 20% off deal? Especially when they have a lot more merchandise to choose from ???? lol horrible customer service. Note to owner: get managers who want people to walk into your store and buy items. The more your managers act like that no one going to want to walk into your store. Thats how I felt, I didnt even want to look around after all that or buy from you ever again. I also asked for the owner contact info shes like she wont even deal with you, shes gonna make you deal with us and then made an excuse shes out of town. So owner, I left my contact info, if your wonderful managers give you my number I left, you can give me a call when you get a chance please. I am a engineer, lawyer and a business owner; customer support is my #1 thing when it comes to an owner. I will always make them happy and return.
Mar 15th, 2024

Bad store vibes from staff. Plenty of other places in town to overpay for appeal. Skip this one
Mar 6th, 2024

Do not shop here. No returns, no exchanges, the manager and staff here are rude and unprofessional. They basically prey on tourists that cant return. The clothes are mediocre quality. Avoid!
Feb 13th, 2024

Feb 12th, 2024