Plato's Closet - Scottsdale, AZ

Took clothes here , originally estimated my boyfriend 1 hour. Then they pushed it back to 3. We came in and talked to a super nice girl a hour ago and she said she would have us checked out in 15 minutes . Fast forward 30 minutes with new girls working they still were not done . Ended up going in there to get the clothes back as I didnt care about the money . Super inefficient and the girls working today at 2:00 need an attitude check . Also seems like they need to hire new staff members with better attitudes per multiple reviews complaining about staff.
Apr 6th, 2024

Love this store, LOVE the girls who work there! They helped me pick out some Adidass sneakers for my bro lazy week, super chill vibes, afford but not junky. Love THIS PLACE. Like, I'm DEAD, PERIOD! XXOO Mandi
Mar 28th, 2024

Mar 19th, 2024

I havent had problems with bringing a cross body into this location for as long as Ive been coming here. Today a girl comes up to me and ask is that your bag or the stores? Its a tiny Lulu,I guess you cant come here unless you have pockets.
Mar 14th, 2024

Disappointing Experience Due to Inflexible Bag Policy I recently visited Platos Closet in Scottsdale with the intention of enjoying a shopping trip, but was met with an unwelcoming policy that soured my experience. Upon entry, I was immediately informed by a salesperson that customers are not allowed to carry personal bags within the store. The options provided were to leave my belongings in my car, risking a break-in, or behind the desk unattended, which is not monitored for theft. I escalated my concerns to the manager, who acknowledged the policys unpopularity and attributed it to the stores location in a bad neighborhood. This justification did not sit well with me. It appears that customers are expected to compromise their own security for the stores benefit, without any proper security measures in place by the business. This is a stark contrast to my experiences at other Platos Closet locations, which makes this policy even more disheartening. The lack of a secure solution for personal belongings is not only inconvenient but also shows a disregard for customer safety and satisfaction. Its regrettable that such a policy has not only affected my view of this particular store but has also impacted my companions, one of whom had to leave due to the risk involved. This inflexible approach has led me to reconsider my patronage of a business that prioritizes its interests over the security of its customers property. In conclusion, I would advise the management to reconsider its policy and implement better security measures to ensure a safe and welcoming environment for all patrons.
Mar 4th, 2024