HonorHealth Urgent Care - Scottsdale - McDowell Road

Staff and PA seem very bored. No smiling or basic people skills.
Feb 18th, 2024

Friendly, fast, efficient, professional. Being able to make an appointment online very helpful.
Nov 7th, 2023

Arrived at 9:44 am. I signed In there was only 3 people in. 3 other people came in after me for non drug test issues like myself. The entire time after I arrived 5 drug test and 3 other urgent care patients like myself was in and out. Now I am the only minority I should say @ 12:20 with a empty waiting room and 30 mins before the close I had to say something. The person did not have file in correct location. I'm pissed but was too sick to go off. Looked really bad how I was last person to be seen before their lunch.
Oct 31st, 2023

Very pleasant experience. Made a reservation and was served promptly.
Oct 19th, 2023

I recently visited the Scottsdale HonorHealth Urgent Care facility for help in dealing with a foot/ankle problem. Pain, discomfort and difficulty walking were the main symptoms. We went to the HonorHealth facility because of past positive interactions with health care furnished thru this organization. Check in was an easy process using the online and in person process. After just a few minutes a staff person took us to a room and took my vitals and personal information needed to kick things off. Not long after a PA entered the room to get the specifics on my problem. She was very patient, friendly and helpful in diagnosing the problem, explaining options, answering questions and making recommendations on the next action. My wife and I were very happy with the customer service, speed of service, and professionalism of all staff members. Great job to all!! I would not hesitate to return for future assistance. The only negative was the post-visit process. I setup the "MyChart" account so we could take care of the end details. The last instruction from the PA was a promise to contact me with a report on the xrays performed by SMIL. The xrays were done within 1 hour after I left their office. About 2 days after the visit I sent a message to the PA asking for a status report. No answer was received. 5 days after the visit still no information on the xray results. So I visited the SMIL office and they handed me the report without delay.
Oct 10th, 2023