Patriot Property Management

Mark Gillen _{on Google}

Mar 30th, 2024

Very nice seasonal rental had everything we needed! Really enjoyed the area and the views! Jessica was very helpful getting us checked in and becoming familiar with the details. She also brought us a new gate fob as the original did not work.

Kim _{on Google}

Mar 22nd, 2024

Wow! Im lost for words after reading these reviews. Before you lease from this company please read through everything!! So many regrets!

Clorissa Coronado _{on Google}

Mar 6th, 2024

UPDATE: Our application was denied just a couple hours after posting this review. Coincidence maybe?? Lol
This place has THE worst customer service. My husband and I have applied to a property 2 weeks ago and have not been able to reach anyone about the status of our application. We had been working with a person named Jessica and cant get a hold of her despite leaving voicemails JUST TO GET AN UPDATE ON ANYTHING. When you call the number they have on their website its just an automated system and in no way can get you to a representative. Im starting to think we just got scammed out of our money. I do not recommend this place.

Ryan _{on Google}

Feb 10th, 2024

Do not rent from Patriot Property Management. My wife and I rented a house from Patriot Property Management for a little over a year and everything was great until the move out process. When we moved out, we were charged $550 for an excessive cleaning fee, which at the time, we were fine with paying since we had just bought a house and just wanted to move on from the rental property. We moved out back in October and paid the $550 in December. After paying the $550 we were told everything was taken care of. We also had security deposit insurance through Rhino which we canceled after moving out, and Patriot Property Management approved. I received a refund for this of around $70. Then in January, three months later after moving out, Patriot Property Management decided to file a claim against us for excessive wear and tear with the insurance company we had our security deposit through. Now the insurance company is trying to collect an additional $820 due to Patriot Property Managements claim. That is over $1300 total for an excessive wear and tear claim which is incredibly subjective. If you saw the photos they sent us, you would be shocked. The photos show standard wear and tear for any normal renter (holes from mounted tvs, some light patching work from decor on the wall, etc). Most of the stuff theyre trying to submit on the claim was documented in our initial move in checklist. The whole situation with Patriot Property Management is very shady and they do not seem like good people who would do their due diligence in ensuring a seamless experience for their renters. They are trying to take advantage of the situation and charge whatever they can months later after we already moved out of the property in reference back in October. They are not trustworthy. Do not rent a property through this company, and if you do, make sure you take your own pictures after moving out. Renter beware.

TAO D _{on Google}

Jan 10th, 2024

We previously rented a property from Cassie, and unfortunately, when our lease ended, she made considerable efforts to retain as much of our deposit as possible.
Despite thoroughly cleaning the property and leaving it in pristine condition, Cassie charged us $250 for minor spots on the wall. Furthermore, she refused to furnish a work order document to substantiate the charges. I shared my honest experiences in online reviews, and in response, Cassie went so far as to involve a paralegal to send me a legal document.
It's disheartening to see Cassie, who advertised herself as a "Veteran," not upholding the values expected from someone with such a title.