Sonora Quest Laboratories

Butterfly _{on Google}

Sep 11th, 2023

All technicians should have clean hygiene. They look very dirty their nails are very dirty, felt very uncomfortable having them touch me its very important to have clean hygiene. Please evaluate your workers and make sure they are clean.

sandy burdeen _{on Google}

Jun 16th, 2023

My husband and I have been using this location for many years and felt compelled to let Stephans bosses know, and hopefully understand how truly valuable this young man is. He makes the experience totally pleasurable! He's quick, efficient and can draw blood without you ever realizing he did it! My husband always asks that he do it because he has a fear of needles. Having a business ourselves we can really appreciate this young mans talents and character. He would be valuable anywhere! So I hope you know how to appreciate him.

Mike Farida _{on Google}

Jul 29th, 2022

Garbage customer service. Walked in at 8:30 AM on September 29, 2022 asked if I could do bloodwork without appt. Only 1 patient in the office with two employees and they say they have no time or appointments available today. It takes 5 minutes tops to draw blood. As I walk around Safeway and get a few things I now see the employee by himself.

Robert Romberger _{on Google}

Aug 10th, 2022

So the Dr. sends an order for s specific blood test to Sonora. I make the appointment for two weeks later on a specific date requested by the Dr. I arrive at the location early. The find the order and I go in to have blood drawn, wrong order. One that I already had done. So I found the order, an order they had for over a week. "We can't do that test here". So I start trying to check which locations do what tests. They don't know. I called a customer service number that is well hidden on the website. They don't know which sites can do which tests. They have to call each location to see if they have the right vials to do the test. They promised to call me back.
Well I'm still waiting.
Let's see, Google score of 3.7. Wish they knew what they were doing, but LabCorp is worse.