Starbucks

I asked the lady that took my Order for just an iced water they gave the gentleman before me his coffee while he was ordering and I was left waiting for my water so I ended up leaving because I had to get to work without it
Mar 30th, 2024

4/1 I did a mobile order for a grande strawberry aa. When I picked up my drink, I asked for an ice water since you can not order online. The barista told me to go stand in line for the water. UNBELIEVABLE!
Mar 26th, 2024

This Starbucks always seem to be out of certain drinks and customizations for drinks. I understand its at a mall and it gets busy but them running out of things seem to happen more often than not. And this is the only Starbucks I can go to thats convenient for me since I work at the mall. Plus, the service is not always the best at this Starbucks. Very disappointing. Please do better.
Mar 17th, 2024

Feb 12th, 2024

Worst customer service ever I order a Trenta black tea with my pineapple and ask the cashier if I needed to add sweetenerand she said no it was already sweetened so I said ok. when the drink was given to me, I drank from it and it was not sweet , so I said excuse me can I get sweetener? One of the young girls turned around and looked at me like I had asked for her Souland She said which kind and I said classic and I said oh its cause I thought the base was going to be sweet and she looked at me with a an annoyed face and said like the base is black tea. Its not sweetened ..and Im like oh ok. I kinda knew that already . but I didnt tell her that the other girl told me it was sweet so I just took the sweetener. She literally gave me the cup just turned around and I said thank you , didnt even say is there something else I can do for you or maybe I dont know offer me more sweetener since she did see. I had a Trenta cup .. there was like 3 young employees I didnt get names there was a younge male guy. He was nice him and the cashier were nice but the other barista girls that were there were horrible super rude. Super disappointed. Im not sure if me being darker skin had anything to do with the girls annoyed face .but somebody should teach em customer service manners .
Mar 31st, 2024