Earthbound Trading Co.

I have been shopping at these stores (I've visited the Sedona, Flagstaff, and Scottsdale locations) for the past 4 years and have a very large collection of their items. I find the quality of these items across all stores to be amazing as long as you know how to take care of them correctly (ie. Delicate cycle, line dry). None of my items have shrunk, faded, or torn. The photos show only a small amount of items I own and my most recent purchase. Yes they are pricey but they are good quality and have held up over multiple washes. If you love light, flowey, and boho style this is definitely the store for you. Every piece of clothing is a little different on material thickness. I have some pants that are very thin but with the pattern on them nothing is noticeable and I have some pants that are very thick. They also recycle their own material. So anything not sold they will cut up and remake into a new piece of clothing (ie. Pants into a shirt). Love every location I have been too and every sale rep has been very kind and helpful.
Mar 27th, 2024

Let me start by saying that the customer service here is phenomenal. They're generally very welcoming and helpful. The reason I'm giving 3 stars is because of how much the quality in clothing has gone downhill in the last few years, especially with their pants. They are the same price, but cheap, thin quality fabric that shows EVERYTHING. These pants do not hold you in like they used to, nor will they last very long with constant wear. This makes me really sad and less likely to shop here moving forward.
Feb 27th, 2024

Oct 29th, 2023

Im writing this in my car as I have just left this store (after spending a total of $80). I have spent HUNDREDS of dollars at this store, and absolutely love coming in. I live in Phoenix, so coming out is always a treat for myself. This particular time was not so pleasant, unfortunately. Although the girl at the check out counter was LOVELY and GRACIOUS, the other woman working, assuming she was a manager, was extremely rude to me. She followed me around the store, trying to look into my bag (a teeny tiny backpack, yes I understand its sketchy having a backpack in a store but cmon I cant even fit a water bottle in this bag). I have worked in retail for 7+ years, and know EXACTLY what shes doing. I even gave my stuff I was holding to the girl up front to hold for me while I continued shopping. I asked the woman who was presumably the manager a question about the fit of a pair of pants, and she was extremely short and rude while answering. Whatever, maybe she was having a bad day, I get it. When I went to pay however, I had my bag open on the counter as I grabbed my wallet to pay. This woman came around the corner and blatantly looked into my bag before condescendingly saying Cute bag, and walking away. Mind you this woman was following me around the store the WHOLE time I was in there. And again I just spent $80 in this store. I usually love this girls who work here as they are ALWAYS SO KIND! I hope this was a one off thing, and she was just not having a great day. I get it, for sure, but it definitely felt a bit pointed considering I am covered in tattoos, and so was the friend I was with (whom she was not following around the store). I totally understand shoplifting it getting crazy lately, but I took specific actions to show that I was not stealing. The following wasnt was fully bugged me. It was how rude she was when I was nothing but nice to her, smiling and trying to ask her questions, while being met with icy and rude responses. I hope she reads this and understands how unprofessional it was of her to speak to me the way she did. Again, this is a great store with great products, but that woman was not very kind to me.
Sep 21st, 2023

Apr 28th, 2023