Scottsdale Planning & Development

Online submittal is easier than before but..... Once approve you need to email another department to let you know the permit fee (7-10 days) or you need to physically drive down to pay for permit (still don't understand why you cant just do everything over the phone). If you are brave enough to ask the representative the logic behind this procedure (in my case, records dept. 4/3/23 4:00pm) they treat you unprofessional and just tell you "that's the way our system works", tried to get a supervisor to explain and got back a "there is nothing to discuss". I hope this changes one day and the public get the service we deserve.
Apr 29th, 2023

The website is trash. I log into account to print my approved plans and they are no where to be found. I enter the info but it says error and i try another way for a different option and it takes it but does show the stamped plans just a timeline of the process and a receipt. Have to cancel inspection. Ridiculous
Feb 18th, 2023

They are never on time always late when is an inspection! They are a city laziest employees!
Oct 17th, 2022

You can apply for a permit online. You just can't pay for it online unless you email in a request, which currently takes 21 business days to do. So you have an online process but still need to drive down there and pay for it. Shame on them.
Aug 27th, 2022

Apr 9th, 2020