Bank of America (with Drive-thru ATM)

Marjorie D. _{on Yelp}

Aug 7th, 2022

This location is ALSO temporarily closed.  They keep our money, but don't offer office hours.  WTF?

Richard Ford _{on Google}

Oct 29th, 2021

Never know when branches are open. Understaffed if one ever needs to go inside. Much like the DMV.

A J. _{on Yelp}

May 11th, 2022

So I went there today. Walked in and no one was behind the counter. No person in sight. A women was in a side office talking about her children on a phone call. I could hear a second woman in the back offices behind the counter talking also. I stood there for five minutes. Not one person. Then a guy comes out from behind the offices. Walks out from behind the counter and starts taking to me about my work (I'm in work clothes). Then says she will be right back. I said-no one has talked to me since I came in until you spoke to me. He made some confused halfhearted excuses. He started back behind the counter again to get the woman I could hear talking in the back part. I left and went to the branch on Pima. They know customer service. The entire time I was there I could hear both women talking non stop. Zero customer service. Do not go to this branch. Beyond rude.

Irina M. _{on Yelp}

May 26th, 2021

I never have such  a bad experience and be treated like this before.i brought to exchange one of  $100 bill which I got from ATM drive trough on this location two night ago after 6:00 pm ... it was missing one of the corner I was trying deposit on my other account and ATM did not take it..So i came to the bank and explain what happened and one of the employees basically told that she don't know where I get that bill... that their ATM not filled  up with damage bills.. I told her  to check the camera.. and  to look at the my account.. she didn't check but she exchanged my bill and repeat again about ATM thing that it's impossible to get such bill from it... basically accusing me as I am making up the story.i felt terrible it should not happened to me.. I call six times to complain about but nobody pick up the phone..its such a low service and no proper training ..very unprofessional ..and shameful for representing this bank..i am not surprised  now why this location has only two stars on reviews ..it just terrible and not okay on any shape or form..