Wells Fargo Bank

More of the same. Slow and unresponsive workforce here. Low amount of workers so wait time is long. Plan ahead if you're pressed for time.
Feb 5th, 2024

Slowest workers I've ever witnessed, there's never more than 1 person in there and still takes forever, my pet turtle that I don't have works faster than the employees here...
Jun 16th, 2023

went to this bank to cash some checks, 3 people in the office. 2 standing around doing what appeared to be nothing. 1 greeted me asked what I needed, I stated cash some checks. "we can't do that right now, the teller is busy opening a new account"... I ask, how long that would take. "about an hour", I ask can't you cash these for me. "NO". I state what good are you here then, put my hands in the air with discuss and left shaking my head it disbelief. I would have given ZERO, but would not let me post
May 10th, 2023

Nancy is super nice, I had a wonderful experience in this branch, everybody was super helpful & friendly. I love doing all my business over there
Sep 3rd, 2022

This branch took my order for foreign currency on Monday then closed their branch the next day and is still closed today Friday.  Appt made for me for refund on Thursday by 800# representative. I called before appt to make sure they were open. Machine on again saying no one could pick up line...Not that they were closed.  800# rep called them for me and said they're closed. So my appt that was within the hour to get my refund wouldn't happen. Mgr at another branch was super helpful, called me back and actually tried to help me.  He contacted mgr at Pima pinnacle and arranged appt at 9am Friday. I arrived at 9am Friday only to meet meet mgr Dominic Caldwell outside who told me he couldn't open branch but had arranged for me to get refund at another branch.  Why didn't he just call me with this information??? Upon questioning he informed me that he didn't have access to info from that branch to call me after they closed (bull) and that my order was placed immediately even though I saw that it was placed late that afternoon requiring a 2 day delivery not one. That branch and mgr seem to be a "side" show.  Hopefully they will close permanently.
Mar 9th, 2023