Chase Bank

THIS BANK LOCATION IS TRASH!... THEY WONT EVEN CASH CHECKS ISSUED FROM THEIR BANK SIMPLY BECAUSE THEIR OWN EMPLOYEES DONT KNOW TO CALL A CUSTOMER FOR VERIFICATION... No sir I would never open an account here!! Zero stars
Feb 10th, 2024

Chase Bank and this location in particular treated me like a criminal they wont cash a check from their own issued bank! Won't open an account due to a fraud alert from 2012. I explained I've never had a chase account. Then they proceed to have me file a claim to correct their records that are inaccurate. There was no customers in line. Just 5 branch workers that didnt want to work on a friday? Waste of time and space. And if anyone is a criminal I believe it's chase. Didnt you get bought by JP Morgan? Only around because of tax payers. And I am one of those tax payers. Thank god for online banks! Cant wait till these useless "banks" that thrive off of fees disappear already.
Sep 18th, 2023

I went in to open up an account, they said they couldn't today .  There was 28 min from when I walked in to do it .  Everyone was just sitting around waiting for clock out.  They spent time trying to decide what to do because it was obvious no one wanted to take the time to open an account instead they were all just waiting to close.  Terrible customer service .
May 24th, 2022

This location is good, friendly staff, I find myself almost never waiting to be helped. The only knock I have when visiting this location is there isn't a drive up ATM and if you take the nearest exit, there's not much wiggle room as far as getting out.
Nov 30th, 2021

I came in to the bank regarding some fraudulent charges on my card. I told that to the lady who greeted me. Instead of finding someone who can help me with what I asked for, she sat me down on the desk in a cube and dialed customer service for me. The whole point of me coming into the bank in person is that I want to take care of this matter quickly and dont have to wait for customer service and the whole long process. Funny thing the customer service I spoke told me it would be faster for me to go into a branch in person and sign a form that allows them to begin the charge reversal process. This lady told me she doesnt know what form it is and just stared at me. I told her to find someone who can help me. 5 min later she came back with no additional help and said shell call customer service again. I have wasted so much time here. This bank looks like they dont care about giving customer service and clearly their staff lacks training and dont know how to handle simple situations like this. I am very disappointed, this is the worst branch Ive been to.
Apr 13th, 2022