Pinnacle Nissan Service

Pinnacle Nissan has the best service department, especially my service guy, Blake Stebbins. I called about an issue and was worried because they transferred me to someone elses phone but I was happy when Blake returned my call. Hes always taken exceptional care of my car. I bought my 2022 Nissan Pathfinder SLP at Pinnacle Nissan and was pleased with the sales force. It made me happy to know I would have a service guy, Blake Stebbins, for all of my follow up service. Hes takes great care of my car and I can tell he really cares.
May 25th, 2023

My 2023 Nissan Kicks has a defective fog lamp. Billy Ferreri, my service advisor took the time to figure out exactly what the cause of the problem was & immediately ordered me a replacement fog lamp assembly. Billy was super friendly, knowledgeable & courteous and had the problem rectified in a very timely manner. Would highly recommend Billy to anyone in need of Nissan service!! Service: General repairs & maintenance
Mar 26th, 2023

Mar 12th, 2023

For service, please use BILLY FERRERI! He is amazing and super helpful! He will look after your best interests and make sure you are not incorrectly charged for services that you should not be. I will keep this very positive in that he went to bat for me on a couple recent repairs and almost cut my costs in half! Word to the wise...make sure you ask questions about your service and that you are properly charged...THANKS BILLY :-) Services: Tires, General repairs & maintenance, Tire rotations, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto maintenance, Oil change
Feb 16th, 2023

Our Nissan van wasn't in working condition and had taken it to another shop. We stopped into Nissan to ask for a second opinion. Right away I knew we were in good hands with Joey. We had the van towed and they serviced it the same day. The diagnostic from the other shop was completely incorrect, and the Pinnance Nissan team was able to fix our issue (Radiator) right away. Additionally they replaced both brakes and a belt. I usually am sceptical about servicing a vehicle at dealerships b/c I've always heard you will over pay at a dealer. But the truth is they are the experts, they know what they are doing, AND you can be sure you're receiving quality parts. Because of the misdiagnosis from the other shop we saved a lot of money by taking our van to Pinnacle Nissan Service. Thank you so much Joey and team. I truly appreciate your excellent customer service, the quick turnaround, and for taking the time to work with us. I fully trust you and the team. I will never take our van anywhere else again. Service: Brakes
Feb 11th, 2023