Baymont by Wyndham Safford

Nice clean place to stay. Staff is friendly and helpful
Mar 21st, 2024

Rooms: Very clean and comfortable
Mar 4th, 2024

Mar 1st, 2024

This hotel is in the process of being renovated. It could be a very nice hotel. The biggest problem was the lack of customer service. There is hardly ever anyone at the desk. During breakfast there is not anyone overseeing the items to make sure there is enough. The staff stays in the back where you cant see them, so its hard to get refills. Our first room had to be changed, because it wasnt clean. The second room did not have a do not disturb sign for when you left. All in all there is so much potential with a little initiative.
Feb 15th, 2024

TL;DR version: it's a construction zone with poor customer service and a broken bed and non suite-suites. But the room is pretty. **Edit"**this morning there were workers on our balcony as we were sitting in the room. We've stayed at this hotel several times over the last several years. It's been doing renovations for at least the past 4. But we come back because it's affordable and it has a nice 1 bedroom suite. Or at least it did i don't think we'll be back. First of all, as I said, the hotel is under major renovations so the parking lot is a mess and difficult to navigate, especially with a large truck and trailer. The "lobby" is clean but the way to the elevator makes you feel like you shouldn't be there because of the construction. The lady who checked us in was very nice and friendly but anyone else we've dealt with has been borderline rude acting as if they're doing us a favor by answering questions or getting an extra blanket. And that's if you can find them. This was the first time we'd gotten a renovated room and it's beautiful, but I'd booked a suite as I always do, and was expecting a separate bedroom, as we always get. I came down to do some work and was looking forward to a somewhat comfortable couch to sit on. That's not what we got. At all. There isn't even a separate seating area. There's a bed (which I'll get to later) and a desk with a chair. I think there's supposed to be one, because there's a large empty area with a random table and lamp. No where else to sit. In a suite. When I asked about it at the front desk i was told they got rid of those rooms during the renovation. I told her i was at least expecting a separate seating area and she told me that i could get a larger room for an additional $100 a night. I've been to this hotel many times. I thought i know what i was booking... Which was the biggest room in the hotel. Nope. I'm not sure if she even apologized. This is getting long so I'll just make a list of the rest of the issues. The bed was comfy when I were first sat on it but it clicked after the first night and now it has a giant crater in the middle. And since there's no where else to sit I'm stuck in it. The shower is the size of a yoga mat. The shower doors won't stay closed The a/c doesn't work very well. The room has a balcony but it's "out of order" (probably cuz they're painting to hotel) so can't get any fresh air. The "view" is of construction materials The floors are hard and cold. The cable is antiquated and low quality. Don't know about the food. It's been good in the past but i can't eat it now because of food allergies. Mini fridge is somewhat cold. No freezer. It's nice and quiet. They did let us check in early which was nice. The parking lot has a crater you have to drive through since half the lot is blocked off. The Wi-Fi gives me a security warning when I tried to log in, so didn't use it. All in all, a disappointing experience. We've tolerated a lot over the years we've been coming because of the big suite and price, but those are gone so there's no reason to return. There are plenty of other hotels in town. Rooms: Pretty but with broken bed, tiny shower, antiquated cable TV,and unusable balcony. Noteworthy details: Construction zone. I'm sure it'll be nice when it's done... If it ever gets done. Is been nearly 4 years that they've been doing renovations.
Mar 21st, 2024