Bolt Internet Inc

For what they charge per month the service is not very reliable. I find myself using my cellphone hotspot for internet more often for service.
Dec 31st, 2023

called in and have a business and had to leave a voicemail for internet down with a business/ but they called me and made it good...great guys
Dec 4th, 2023

Nov 7th, 2023

We have dealt with Bolt in our rural area for almost ten years. Service has been reliable, economical and all-around excellent. Our latest service call to change equipment was quick and the technician Noah was courteous and knowledgeable. Great experience.
Sep 19th, 2023

This company is becoming a joke. They had great service up until a few months ago. They notified us that they would be working on the antennas and that our service would be down for a few hours and whatever they changed has ruined their Internet service. Every few minutes I get a lag spike that completely freezes my game, show or whatever I'm doing for a few seconds. I've asked multiple employees what was done to the antennas and I get a different answer every time so they either don't know or they don't want to tell the truth. I was working with Sam everyday for a couple weeks trying to get my service working properly again when he just quit calling me back and working on it. After a few more weeks I called them back angry this time and Sam told me my best option is probably to find a different company cause he doesn't think they'll be able to fix it and he doesn't want to lead me on. Then he says next time I should call sooner instead of waiting til it becomes a problem like I hadn't been talking to him about it for weeks before he just ghosted me. This happened right after I referred my brother to the company and he had to deal with similar service from the appointment setter and the installer that showed up. The service has been a joke from every division of this company lately and I will be cancelling my service as soon as I find a decent alternative
Aug 24th, 2023