Chase Bank

These people have been so unhelpful trying to get two different documents two different times and denied being able to get a notary done.
Feb 23rd, 2024

Cashier was good
Feb 20th, 2024

Recently had a fraud alert on my debit card and Chase had to issue me a new debit card. I had to go to the bank to get cash out for the holiday weekend until I received my new card. Lorna was so kind and went above and beyond to show me how Chase had already assigned me a new debit card and how I could use it on my Google Pay wallet through contactless...What great info this was! Thank you Lorna!
Jan 14th, 2024

Dec 16th, 2023

If you check my reviews, youll notice that I typically either post when Ive had an exceedingly excellent experience, or when Ive had an exceedingly frustrating one. In todays age, post-pandemic it is at a minimum every human beings duty to understand that they deeply impact the lives of those whom they serve. When you work for a corporation, you are serving others. My three experiences at this branch in seeking support have been nothing short of going below and beyond on the part of the manager and staff. Its saddens me that condescending tones from males, who perceive themselves to be in positions of authority over others, is still happening in our world. Its sad to know that there are people who live in our community who choose not to go above and beyond for the little man. Just because I do not have tens of thousands of dollars to deposit into my account does not mean I do not deserve to be treated with full dignity and respect. As a previous employee of Chase Bank, I am fully aware of how much Chase Bank empowers, their bankers and managers to go above and beyond for their clients. This branch is not embracing that.
Nov 11th, 2023