Wholesale Window and Door
-
1532 E Indianola Ave
Phoenix, AZ 85014 - 602-200-8911
Hours
Chamber Rating
-
Miguel Rodriguez
Tyshon and his install crew were amazing. They did masterful work and were very professional. Their attention to detail and work ethic was beyond compare. We have had a lot of installations and renovations in the last few months and they one of the best install crews to date. Not to mention they were one of the friendliest.
Oct 5th, 2022 -
J Padilla
They have been fantastic. Our kitchen turned out better than expected. We actually ended up adding several other rooms after purchasing the kitchen. Cant wait to get those areas installed. Will and Alison kept us up to speed every step of the way. So glad I found them!
Jul 22nd, 2022 -
Jen Martyn
Blah, blah, blah! That's all I hear WHEN I CALL THEM! It's been almost 19 weeks since I place my order and paid half. They've NEVER called to up me, I have to call them. TOTALLY UNACCEPTABLE! I'm tired of waiting and I'm tired of excuses!
Feb 22nd, 2022 -
Fae Ashley
I meet with this guy, sign his contract, he forgets to retrieve my payment, then leaves. He calls and texts me every day for five days straight, harassing me for the payment for a week and then threatens to put a lien on my home. Why didn't I pay? I didn't feel like transferring the funds from one account to another and calling the office immediately. I work ten hours a day and I'm on the phone all day. The last thing I wanted to do was call early in the morning or on my lunch. I would've called on the weekend but then he acted like this. Obviously they are shady and desperate for money. Go somewhere else.
Sep 17th, 2021 -
Dana Swan
Lack of Communication, Customer Care, and Follow-Through! We had just moved into our home in September, and after reading reviews, we made an appointment; Robert came out and, at the time, seemed very helpful. He was there to take our money and quickly forgot our name when the order was incorrect when we called to ask for his help to make it right. Installation Day: the windows arrived in the wrong sizes/shapes. We requested the installer have someone from the office call us to explain what happened- no call or communication. An hour later, I called the main office and left a voicemail requesting someone call me before anything was reordered - no return call. I called Robert with the same information - no callback. Wednesday, I called at 8:30 am (frustrated I was the person following up). Lissa apologized, asked to come "re-measure the windows," and shared that they had already re-ordered windows without our approval. Reluctantly, we agreed to meet Friday @ 9:00. On Friday, when Lissa was a no-show, I called the office at 9:30 to learn she had a personal matter and could not make the appointment, but the company was not aware she was even coming out to our house. At this point, we opted to ask for our deposit back to look for a different window company; from what we have experienced, this is a communication trend, and we don't have faith or trust that their communication would be different if we needed warranty assistance. Traci, (the one person who was helpful) put us in contact with Jamie, the COO, via email, who has followed the same lack of communication style as other people in the company who didn't respond to our emails and sent us a check for half our deposit without any explanation. We do not recommend this organization; they do not call or respond to your emails.
Jan 26th, 2023
Contact Info
- 602-200-8911
Questions & Answers
Q What is the phone number for Wholesale Window and Door?
A The phone number for Wholesale Window and Door is: 602-200-8911.
Q Where is Wholesale Window and Door located?
A Wholesale Window and Door is located at 1532 E Indianola Ave, Phoenix, AZ 85014
Q What days are Wholesale Window and Door open?
A Wholesale Window and Door is open:
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
Saturday: 9:00 AM - 4:30 PM
Sunday: Closed
Q How is Wholesale Window and Door rated?
A Wholesale Window and Door has a 3.3 Star Rating from 48 reviewers.
Hours
Ratings and Reviews
Wholesale Window and Door
Overall Rating
Overall Rating
( 48 Reviews )Miguel Rodriguez on Google
Tyshon and his install crew were amazing. They did masterful work and were very professional. Their attention to detail and work ethic was beyond compare. We have had a lot of installations and renovations in the last few months and they one of the best install crews to date. Not to mention they were one of the friendliest.
J Padilla on Google
They have been fantastic. Our kitchen turned out better than expected. We actually ended up adding several other rooms after purchasing the kitchen. Cant wait to get those areas installed. Will and Alison kept us up to speed every step of the way. So glad I found them!
Jen Martyn on Google
Blah, blah, blah! That's all I hear WHEN I CALL THEM! It's been almost 19 weeks since I place my order and paid half. They've NEVER called to up me, I have to call them. TOTALLY UNACCEPTABLE! I'm tired of waiting and I'm tired of excuses!
Fae Ashley on Google
I meet with this guy, sign his contract, he forgets to retrieve my payment, then leaves. He calls and texts me every day for five days straight, harassing me for the payment for a week and then threatens to put a lien on my home. Why didn't I pay? I didn't feel like transferring the funds from one account to another and calling the office immediately. I work ten hours a day and I'm on the phone all day. The last thing I wanted to do was call early in the morning or on my lunch. I would've called on the weekend but then he acted like this. Obviously they are shady and desperate for money. Go somewhere else.
Dana Swan on Google
Lack of Communication, Customer Care, and Follow-Through!
We had just moved into our home in September, and after reading reviews, we made an appointment; Robert came out and, at the time, seemed very helpful. He was there to take our money and quickly forgot our name when the order was incorrect when we called to ask for his help to make it right.
Installation Day: the windows arrived in the wrong sizes/shapes. We requested the installer have someone from the office call us to explain what happened- no call or communication. An hour later, I called the main office and left a voicemail requesting someone call me before anything was reordered - no return call. I called Robert with the same information - no callback.
Wednesday, I called at 8:30 am (frustrated I was the person following up). Lissa apologized, asked to come "re-measure the windows," and shared that they had already re-ordered windows without our approval. Reluctantly, we agreed to meet Friday @ 9:00.
On Friday, when Lissa was a no-show, I called the office at 9:30 to learn she had a personal matter and could not make the appointment, but the company was not aware she was even coming out to our house. At this point, we opted to ask for our deposit back to look for a different window company; from what we have experienced, this is a communication trend, and we don't have faith or trust that their communication would be different if we needed warranty assistance.
Traci, (the one person who was helpful) put us in contact with Jamie, the COO, via email, who has followed the same lack of communication style as other people in the company who didn't respond to our emails and sent us a check for half our deposit without any explanation.
We do not recommend this organization; they do not call or respond to your emails.
Overall Rating
Overall Rating
( 48 Reviews )Write a Review
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