Storage King USA

Apr 30th, 2024

Store your stuff. Reserve online. Very helpful and friendly, courteous staff. Down to earth
Apr 29th, 2024

Michael was very helpful and pleasant. This is my second time renting a unit from him and I have been pleased with his customer service.
Apr 25th, 2024

Apr 4th, 2024

Extremely upset. I have left voicemails and called 4 times before they close, the phone rings and then goes to the menu option which has me think they hear the phone and choose not to answer and I have left numerous emails which Im sure no one has looked but have yet to get a response to an update about my unit which Storage king has allowed another company to use their lock on my unit but for some reason even though I am all up to date on my payments and even though it says that the other companies lock is unlocked on the storage kings end. I still dont have access to my unit, I went there about a week ago and someone named Michael tried to help but he was unsuccessful because it shows the other company lock is unlocked and he said he would get back in about 2 days on the matter but he never did. Im just not sure why Im having to pay money when I dont even have access to my own belongings, i which I could get a refund for all the money I spent while not even being allowed to have access to my personal items. This situation has shown me that they are not representing responsiveness as a business should and I cant really take their word.
Apr 19th, 2024