Phoenix Mountain

There are some folks who work here that have truly gone above and beyond for my mom. Paige with OT/PT is wonderful and truly cares about residents and patients. Barry (RN) is kind and compassionate and Alyssa (Admissions Director) is wonderful. There is a lot of heart in this place, and it shows. Thank you all for everything!
Feb 21st, 2024

The average call a time is 45 mins they don't have enough staff and choose not to use registry abuse and theft run thru the facility and Becky the adon sweeps it under the rug if you care about your loved one you won't put them here or in any of enzymes buildings my own great grand father died in one of the nursing homes due to neglect
Feb 20th, 2024

The facility is clean and inviting. Staff is kind and a joy to work with. A place I love coming to work at
Feb 12th, 2024

PLEASE NOTICE that many of the 5 star reviews are EMPLOYEES! This facility had my mother for a couple of hours. She was instructed to hold a grab bar while transfering to the toilet, the bar was NOT secured properly and she fell right on her head and got a concussion. Their communication was abysmal and she sat alone in her wheelchair for at least 20 minutes with no one there with her. She finally texted me and I had to call and demand that someone get into the room with her instead of leaving her alonw. It was truly awful. She had to spend the next week in the hospital due to the concussion caused by this facility's faulty equipment. But of course they'll never have to face consequences. Avoid them at all costs.
Jan 30th, 2024

Jan 17th, 2024