Freddys Fox Rooter

I'd leave two stars but since nobody can leave a 3 or 4 I have to balance out the curve. Freddy came by to check out a leak I had, he was referred by a friend. I explained the leak my 1920's build home has, under the crawl space. I explained I've had issues with two other plumbers being flaky and that I had it scoped (cam'd) by them both and I had the footage available to watch. Freddy insisted that he scope it himself. He spent about two hours running a line to show me footage that I'd already seen before, completely ignoring what I told him was the issue until he diagnosed exactly what I had been saying. He couldn't pinpoint the leak and instead gave me a ballpark area to dig out, after which he would come back and quote me the repair. He then charged me $300 for a line scope I had already done, twice before. As I said, I even had recorded footage of it. I did the dig, exactly where he said and couldn't find the leak. I then continued to dig, going so far as to tear some floor out of a bedroom to find the leak. When I DID find the leak and sent Freddy a head's up he completely ghosted me on the project. Ok, here's where I'm wrong. He's not a two star. Freddy left his dirty latex gloves laying on my living room floor, had me hold tools for him while he tried to scope my line, and complained about how long his day was the entire time he was here, then charged me $300 to offer absolutely no help what so ever. I guess if you need a rooter he'll probably work but otherwise put this chump on your DNC list.
Feb 1st, 2024

Huge fan of Freddy. He's a local, knowledgeable plumber who will share exactly his process with you and make you feel at ease. He got me right more than one time with my old Phoenix plumbing. One time, he even dug, by hand, into the backyard to fix the main line. The mountain of dirt was taller than him by the end. The guy is a legend.
Sep 30th, 2023

Freddy was amazing. I cant say anything bad about his skill as a plumber but he poured gallons of water down a vent pipe and caused my ceiling to collapse and never offered to help get it repaired. As his business has grown, he has been slow to respond or totally unresponsive to new and old customers. My advice is to keep looking for a better plumber.
Aug 11th, 2023

Great work! Service: Drain cleaning
Nov 8th, 2022

Sep 22nd, 2022