Wilderness Tactical Products

Apr 9th, 2024

I bought a belt for hiking here. They make the belts on site and were very friendly and helpful
Sep 29th, 2023

This company sells high-quality products at great prices. They also treat their employees very well. The owners are very good people. I had the pleasure of meeting them the last time I was there.
Sep 29th, 2023

Very high quality tactical products, and I'm tickled to know they are right in my town! I went in for a new gun belt with a very low profile buckle for appendix carry. I was able to try different solutions and walk out with exactly what I needed. And their Brittany shop-pup is adorable too!
May 25th, 2023

If you look through the Google reviews for this business, it's received many excellent, 5-star ones. Every once in a while, there's a 1-star review for terrible customer service. I'm adding another one. Its customer service has been non-existent for me. I ordered several products through its online store on 12/14/2023. I received a confirmation email, and the following day, Wilderness charged my credit card. Since then, nothing has happened. It's now 01/10/2024. When I log into my online account on the store's website, my order is listed as "process," the same as it's been since I ordered it. I've tried calling numerous times, left voicemails. Nothing. I emailed them and received an instant automated email that they're very busy and to allow a few days for a response. That was 6 days ago. Still nothing from a human. Are they still in business? I wouldn't be surprised if I learn in a few weeks that they aren't. I'm now disputing the charge through my credit card company. It's too bad this has happened, because I've heard such great things about their products. 1/24/2024 update: About a week after I initiated a dispute through my credit card, I received a call from Wilderness saying the products I'd ordered had come in and they would ship them right away. They apologized for the delay. Perhaps it was a coincidence, but probably not. I received the products almost 6 weeks after I ordered them. The only contact I received from the company during that time was their call after I disputed the charge. There's no way I'll buy from them again.
Jan 11th, 2024