Women's Care - Central Phoenix OBGYN

If I could give zero stars I would. PLEASE READ UNTIL THE END!! Prior to my appointment I had gave them my insurance information. I had three different people call me and tell me that they didnt accept my insurance, Im a veteran so we use TriWest, for some awful reason they kept thinking I was saying TriCare, even after on all the paperwork I filled out I specifically put TriWest. Sooo I had my first appointment this past Tuesday. I called in saying I was going to be a little late because there was an accident that was blocking the roadway. As I was looking for the office, apparently they moved it to the end, but there is no signs letting us know o and no one let us know on any phone calls we exchanged. As I was walking into the building I get a call from them that I was gonna have to reschedule because I was more than five minutes late, another thing that they didnt inform me on prior to my appointment, and I told them that I was in the building , and the lady on the phone was very rude. She was said well, Looks like youre gonna have to reschedule in person then.. I walk in asking them to help us out with being late since it wasnt our fault there was an accident and this was after telling them that I was thinking I was having an EMERGENCY because I was having really bad cramps. And they told me that the doctor had already left.. I walked in almost 10 min late And my doctor was already gone?? (Mayra Solis, NP, I chose her because she was a nurse practitioner, thinking she would care more than a doctor, clearly, I was wrong) they were very rude about how they were telling me about it as well so i asked if there was anybody else that can see me because I was thinking and telling them there is something wrong because the cramps were getting worse, I was literally telling them I think this was an EMERGENCY. And the rude staff didnt do anything for me. One of the girls wouldnt even make eye contact with me and was just giving me attitude while she was staring at her damn computer . The girls behind the desk are very unprofessional, just like the other reviews say. And for a doctor to leave within 10 minutes of an appointment is freaking ridiculous, especially after you gave them a heads up on something that you had no control over, I wish I wouldve did more research on this place before I made an appointment there.., I ended up having to rush to the ER and they informed me I was having a miscarriage.. SO THANK YOU VERY MUCH FOR NOT HELPING ME WHEN I WAS LOSING MY FIRST CHILD! do not go to this place. Please read all the reviews before you make an appointment here. I cannot believe A place that is supposed to take care of women and babies treats people like that. Especially when it was my first appointment, first impression of that place, and telling them I think I was having an emergency!! Mind you Ive never been pregnant before so I wasnt sure what was going on. I am appalled and disgusted. Not to mention very heartbroken and sad because I lost my first baby. I hope this never happens to any other expecting mother who tries to go here!
Apr 11th, 2024

Call to make an appointment it hangs up on you Goodluck!
Apr 4th, 2024

Very careless irresponsible people working here, after taking my my glucose tolerance and blood work test at 6months, they misplaced my results and never informed me about the section. I called in for my next appointment all I could hear one of the girl saying was you have to retake take the glucose tolerance test because the labs lost your results. No apologize for their careless act. Im 35 I have to retake the nasty glucose tolerance test again!!!!!! I just want to stay home until
Feb 27th, 2024

Amazing doctors here that's not the issue. The girls who work behind the front desk are extremely unprofessional, rude and nasty. They ruined my experience here for me here. Hire better front desk staff because they're ruining your business
Feb 20th, 2024

I was accused of hitting a staff member with an object. I never hit anyone with anything. A staff member held an object while I was trying to grab it & no one told me I was discharged from services . I had to call and ask why I was discharged for services. They were not satisfied with my behavior okay that was fine but why have me schedule an appointment to tell me at the last min when I ask you why am I not being able to be seen and tell me I don't know why. Wow thanks because I never had this problem with any other doctor I have attended to.
Feb 10th, 2024