Banner Health Center

Mar 28th, 2024

The single worst medical clinic I have ever experience in my entire lifetime! First, they charged me over $300 for a scheduled doctor consult (everyone else charges $100-$140), made me wait in the exam room, alone without checking in with me, for over an hour past my appointment. No testing was ordered and a simple prescription refill for a non-addictive quality of life sleep medication required them to ask me to provide a urine sample despite no doctor order and without specifying who was paying for this unrequested test and without committing to promising my needed medications would not be withheld. I believe they were collecting clean urine samples to sell to other clients since there is no other explanation. Then they billed me again after I already paid and explained they had been hacked, so they don't know who has or has not paid any more. They told me they called me to schedule my next appt but they never really called, so they lied about that. When I call them back, I get an office on the other side of the city that refuses to allow me to talk to anyone any receptionist at any Banner facility, but they would pass a message on to them to call me back. They never called me back. So, I would have to get in my car and face the receptionist in the building as the only way to communicate with them and get an answer and, quite frankly, at these prices, they should be coming to my house and offering to compensate me for wasting my time. Finally, my doctor quit there (the only competent person in the building) and I expect to make an appt with him at his new employer. If I am ever dying, do NOT take me to any Banner facility. They do not honor the hippocratic oath and all employees display apathetic and dishonorable morals and ethics in how they speak, lie and bill clients.
Mar 28th, 2024

2 doctors at this office saved me: Mammogram 2022, and 2024. CT stat order, from office visit to GO to ED! I listened to my signs and symptoms, and meeting my new PCP for wellness check saved my life, because she listened to me, took me seriously, and took action. Thank you
Mar 20th, 2024

I've had the same Banner insurance we're going out in 14 years. There is not one month that goes by that I have to contact the insurance company because the billing is incorrect. The majority of my doctors are Banner doctors and it baffles me that Banner, doctors and Banner insurance can't get claims correct. Dr. Gelow and the staff go above and beyond on every visit. However, the insurance part just irritates me.
Mar 13th, 2024

Office personnel were kind, thoughtful & concerned, and efficient. Also the Dr. Is actively interested in patient history, to move forward in analysis of current healthcare.
Feb 29th, 2024