Hand and Stone Massage and Facial Spa
-
4727 E Cactus Rd #115
Phoenix, AZ 85032 - 602-842-0604
Hours
Chamber Rating
-
Bri Slom
Can not say enough good things about Josh! Incredible at what he does. Such good maintenance for the body after all our hiking that we do.
Apr 5th, 2024 -
Matt Lebowitz
Got a fantastic Himalayan Salt Stone massage from Anne Marie! She is the queen of salt stones!
Mar 17th, 2024 -
Jay Gonzalez
Very impressed. There was a Chicana young Aesthetician that was so amazing to work with. She did wonders on my face. I've been to a few H and S places and this one was by far the best experience especially thanks to her!
Mar 1st, 2024 -
annette garrison
Bought a gift certificate for my husband for Christmas...finally got him to agree to go in. Booking his introductory visit appointment was challenging online...tried cancelling one of the services the same dayI booked (and same as service day) - OH wait there's a 50% cancellation fee? WHAT? I called the location and explained my issue - the employee was very nice but said she couldn't do anything without manager's approval...so I'd have to wait for her to come in and make a decision. (I called at 8:30A and she was coming in around 10A). Manager called and left me a message OK we will cancel the service with no fee OH and by the way the employee that is scheduled to do his massage called in...so his massage is cancelled also. I was told to call back and reschedule.......OK so I call back ask to speak to her..not available...employee on the phone tells me sorry there are no appointments available for today ...OK. I call my husband explain ...he tried calling and guess what he got an appt at 1:30. GOOD for you I told him! He comes home after his massage - he shares with me that he paid $139.95 and $20 tip and has $40.05 on his gift card....I said wait the introductory massage is suppose to be $79.95 not $139.95....we call the location to inquire what happened? I am told ..."a gift card purchase is not eligible for the "introductory" pricing....WHAT??? It's his first visit and when I paid for the gift card it was with cash...(MONEY) so why not? NOPE it says it on the website (STUPID) I don't read every dang word on the website and I was not told when I purchased the gift card all the dos and don'ts. SO Here's the deal...we'll use the remaining $$s on the gift card but then that's it....never to return to this business and I'll make sure to spread the word on the lack of customer service here... NOT a good first impression for my husband's first massage experience. Don't bother asking me to call you to discuss because it's not sincere it's just your standard response.....I see it on all your reviews Hand and Stone
Mar 1st, 2024 -
Berkly Anne Reilly
If youre not booking with Georgia, youre slacking. I feel reborn and amazing she slays every time love Georgia sm
Feb 20th, 2024
Contact Info
- 602-842-0604
Questions & Answers
Q What is the phone number for Hand and Stone Massage and Facial Spa?
A The phone number for Hand and Stone Massage and Facial Spa is: 602-842-0604.
Q Where is Hand and Stone Massage and Facial Spa located?
A Hand and Stone Massage and Facial Spa is located at 4727 E Cactus Rd #115, Phoenix, AZ 85032
Q What is the internet address for Hand and Stone Massage and Facial Spa?
A The website (URL) for Hand and Stone Massage and Facial Spa is: https://www.handandstonephoenix.com/
Q What days are Hand and Stone Massage and Facial Spa open?
A Hand and Stone Massage and Facial Spa is open:
Thursday: 8:30 AM - 9:00 PM
Friday: 8:30 AM - 9:00 PM
Saturday: 8:30 AM - 9:00 PM
Sunday: 8:30 AM - 9:00 PM
Monday: 8:30 AM - 9:00 PM
Tuesday: 8:30 AM - 9:00 PM
Wednesday: 8:30 AM - 9:00 PM
Q How is Hand and Stone Massage and Facial Spa rated?
A Hand and Stone Massage and Facial Spa has a 4.4 Star Rating from 349 reviewers.
Hours
Related Categories
Ratings and Reviews
Hand and Stone Massage and Facial Spa
Overall Rating
Overall Rating
( 349 Reviews )Bri Slom on Google
Can not say enough good things about Josh! Incredible at what he does. Such good maintenance for the body after all our hiking that we do.
Matt Lebowitz on Google
Got a fantastic Himalayan Salt Stone massage from Anne Marie! She is the queen of salt stones!
Jay Gonzalez on Google
Very impressed. There was a Chicana young Aesthetician that was so amazing to work with. She did wonders on my face. I've been to a few H and S places and this one was by far the best experience especially thanks to her!
annette garrison on Google
Bought a gift certificate for my husband for Christmas...finally got him to agree to go in. Booking his introductory visit appointment was challenging online...tried cancelling one of the services the same dayI booked (and same as service day) - OH wait there's a 50% cancellation fee? WHAT? I called the location and explained my issue - the employee was very nice but said she couldn't do anything without manager's approval...so I'd have to wait for her to come in and make a decision. (I called at 8:30A and she was coming in around 10A). Manager called and left me a message OK we will cancel the service with no fee OH and by the way the employee that is scheduled to do his massage called in...so his massage is cancelled also. I was told to call back and reschedule.......OK so I call back ask to speak to her..not available...employee on the phone tells me sorry there are no appointments available for today ...OK. I call my husband explain ...he tried calling and guess what he got an appt at 1:30. GOOD for you I told him!
He comes home after his massage - he shares with me that he paid $139.95 and $20 tip and has $40.05 on his gift card....I said wait the introductory massage is suppose to be $79.95 not $139.95....we call the location to inquire what happened? I am told ..."a gift card purchase is not eligible for the "introductory" pricing....WHAT??? It's his first visit and when I paid for the gift card it was with cash...(MONEY) so why not? NOPE it says it on the website (STUPID) I don't read every dang word on the website and I was not told when I purchased the gift card all the dos and don'ts.
SO Here's the deal...we'll use the remaining $$s on the gift card but then that's it....never to return to this business and I'll make sure to spread the word on the lack of customer service here...
NOT a good first impression for my husband's first massage experience. Don't bother asking me to call you to discuss because it's not sincere it's just your standard response.....I see it on all your reviews Hand and Stone
Berkly Anne Reilly on Google
If youre not booking with Georgia, youre slacking. I feel reborn and amazing she slays every time love Georgia sm
Overall Rating
Overall Rating
( 349 Reviews )Write a Review
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