Elements Massage

Excellent deep tissue massages but not very great at communicating about fees. I had bought a promo massage for 90 min, the admin was not aware of any promos ran, I was charged full amount plus tip, after prepaying & having my massage. They were very helpful in rectifying the issue though & it was corrected. I was just kind of surprised they didnt know about the promos they were running & had to call me back after calling a manager to verify that they were in fact running a promotion, then they could correct the issue. I had mentioned to only charge $30 for tip, I looked at my bill & it was $200. I was kinda confused but all turned out fine.
Apr 4th, 2024

Great experience with Corey. He worked out knots i did not know i had. Amazing deep tissue pressure. i felt very comfortable throughout the whole time including when i was at the front desk.
Apr 4th, 2024

Mar 20th, 2024

Desiree is FANTASTIC. I was having some pain and she worked it out. I did a 90 minute massage and could have done longer! Definitely worth every penny!!!
Mar 20th, 2024

I get massages frequently and appreciate them as a regular part of a happy and healthy life. But - this experience of my massage at Elements was not one of them. The staff was friendly but that's about it. My massage therapist gave me the laziest massage I've ever had. He did the same strokes over and over, with no effort or care to technique. At one point, he was only using one hand, and I suspected he was on his phone with the other. When it came time for my reflexology on my feet, that was another let down. All he did was push hard on my feet, with no attention to technique or method. After this negative (and expensive) experience, I gave my feedback via the email survey that was sent out, as well as reaching out to the corporate email, and both were ignored. Very dissatisfied with this massage and lack of communication.
Mar 27th, 2024