MasterAZscapes LLC

Ashton Shipleys landscape design has me walking into the front of my house to admire the front yard. Ashtons knowledge, enthusiasm, and professionalism made this undertaking an exciting and smooth transition from grass to desert landscaping. Everyone who worked on the yard was skilled, friendly, and professional. They took pride in their skills and talents and it shows in the final outcome. The company always kept us informed with all aspects of the project. MasterAZScapes is a company I will contact for any future landscaping projects.
Mar 30th, 2024

They could not have cared less about us or our project. Barely any communication and after 5 months of waiting , we cancelled. They said it was a permit slow down but I checked with the city and no permit was filed or pending. Derek said he wanted the job and pushed hard to get it, and then nothing. Not even any attempt to retain us or do better. Found them at the Home Show and count this as a big FAIL.
Mar 30th, 2024

This company is fantastic to work with. I had about 12 quotes prior to their bid. The owner is also a designer and his design is what made us go with them. They only use the best materials for the job. We had a hot tub installed at the same time and they are able to take care of all the electrical work, so I didn't have to find my own electrician. The price is extremely reasonable for the quality of materials and workman ship.
Mar 27th, 2024

Would not recommend! The salesman was very convincing that their company would go above and beyond. We faced significant disappointment and frustration with the quality of work provided by this company. Here are the key issues we experienced: 1. Planting of Dead Plants: The workers initially planted dead plants in our backyard. When I raised this concern and requested live ones to be planted instead, they dismissed my worries by pointing to their refund policy. It was bewildering to hear that dead plants could somehow come back to life. After the second planting with the refund policy, the replacements also died within two days, and we were informed that only one guaranteed planting refund is offered. 30% of the plants they planted are dead, no refund offered, waste of money and time. 2. Outrageous prices for quality of work: During the installation of the new sprinkler line, damage was done to our brand new stone seat wall, chipping and cracking, they did not repair until we pointed this out and the repair work was unsatisfactory. They did a poor job reassembling the rock and stone pathways, just throwing them back rather than the careful placement they originally were in. 3. Unprofessional Behavior: The workers displayed unprofessional conduct by frequently using foul language and climbing on our trees without permission, causing damage and creating safety concerns. 4. Difficulty in Communication: The contractor proved extremely challenging to reach, making effective communication nearly impossible. Messages had to be relayed through the workers, leading to delays and misunderstandings.
Feb 18th, 2024

We loved working with Ashton and master AZ Scapes! Though the project took a while to get started, once the crew got to work, they did a great job and we are super happy with the results! Would definitely recommend them!
Dec 16th, 2023