Braidy Jewelers

I came in because I wanted to get my wedding ring resized. He took out the ring sizers and told me it needed to go down 1 1/2 sizes, which felt super tight. I told him I was more comfortable with going down one size in case I gained weight back, his reply: "are you planning on gaining weight?" which was very very embarrassing and rude. It was so off putting, he has no idea of my medical situation and why I lost weight, even so, who says that? Additionally, he refused to work on my ring, even after going through that entire process because it had some inset diamonds in the band and the diamonds would fall out. If that's the case, then why go through the entire process to figure out my correct size? I consulted 2 other jewelers who said the ring could absolutely be resized with no problem. In summary: 1: he's rude and condescending. 2: he either gave out incorrect information, or lied to me as to why he didn't want to resize my ring, or both. In either case, it makes for a very bad experience. Go somewhere else.
Mar 15th, 2024

I went to get my ring tightened. Ive never had a ring tightened so I didnt know they had to keep it for a few days. When he told me he was going to keep it I instinctively reached for it and said never mind. Ive not been without my ring for more than a day in 10 years. It just caught me off guard. He got very offended. Explained the process to me, told me all diamonds have serial numbers and that nothing would happen to it. That made me feel better so I said okay. He then proceeded to refuse the service to me. Told me that this is a family business and I will not work with you. Which was so bizarre. I will Not go back here to get anything done.
Feb 12th, 2024

I truly believe this is the best jeweler in town. Mike is an honest, high class guy who makes sure youre taken care of. More than reasonable prices and the best of service you could ask for. This will be my family jeweler for life!
Jan 15th, 2024

Great place with an extreme amount of inventory and great choices. The owner is super awesome very friendly and attentive to your needs. I highly recommend this Jeweler.
Jan 8th, 2024

I have been buying jewelry here for years. I went in to get several rings cleaned and checked, to discuss an upgrade purchase of a necklace and new diamond ring. I didnt even get past the ring cleaning discussion with the owner before I was shut down. He told me its too many and didnt want to do the cleaning. I was more than willing to pay for the service. Sadly snubbed and he lost two sales. So disappointed and literally cannot understand why someone would be in the jewelry business if they dont want to service their customers! NEVER GOING BACK! I recommend others seek a jeweler that values their clients.
Jan 7th, 2024