Eric Jackson - State Farm Insurance Agent

Dec 13th, 2022

Very Friendly and Knowledgeable!!!
Jul 10th, 2022

What an awesome and knowledgeable team of people! They really care about their customers and go above and beyond.
Jun 29th, 2022

Very nice people. I called in mid January about getting windshield coverage. I informed them that I had a crack already in it which they advised me to wait a week before filing the claim to avoid my deductible that I would have to pay if I did not wait for coverage. I called back on the day advised. I was told that my policy was active and to schedule my replacement. Weeks after it has been fixed the glass co. called to have me pay a $500 deductible. I assured them that my insurance covered it without my deductible. After speaking with the agent that set up my coverage, he said that he thought I was speaking on a hypothetical crack that I may have in the future and that I would not owe the deductible in that case. If this were the situation, why have me wait a week? Im not upset about paying, actually if I had I known I would have planned for it financially. The issue is that I was misled on the coverage. I hope this helps them have better communication with their customers.
Feb 11th, 2023

Wish I had checked the reviews before I started using them. I saw a review from 3 years ago saying They are nothing but nice, but they actually dont get anything done for you This is exactly what I experienced. I picked them cause the name automatically popped up when I put in my zip code. I called them several times to transfer my car insurance from another state to AZ. Every time, they would say something like Sure! We will transfer it for you! I believed their words. But in the 5 months since I first called them, they actually never transferred my insurance. It was not even initiated. I didnt realize it until I got a letter from DOT saying my registration will be suspended if I dont get an AZ insurance. Then I contacted another State Farm agent in this area. They set up the transfer and gave me a temporary insurance card within 4 hours.
Jun 3rd, 2022