Andrews Refrigeration Inc

Nov 19th, 2023

Great place to work. Andrews covers almost everything in construction. Big company
Nov 10th, 2023

I called this company to fix my 3 AC units, one is completely death, the other two are running but not holding a setting temperature. The technician came and ran up and down few times from the rooftop where all the AC units are located. All total he spend maximum 45 minutes at my job site and charged me $765 plus some changes. He reported, one system need a new compressor, the other two he already fixed. He then suggested that I should buy a brand new AC system for the one with bad compressor... I told him give me a quote so I can think about it. Before he go, I looked at the thermostat and the temperature now is reading much higher. I question him, the answer was "gives it few hours before it would goes down to a setting temperature" I believed him. But after few hours my thermostat is still reading much higher than before. I called the office, after multiple called and transferred, finally I got to talked this service manager name John. He is nothing but "errogant" he told me that I have to replace the other AC unit for the one unit in question to work. I tried to explain to him that is not a problem, because there are multiple AC units at my place and they all work properly while this unit is down. He won't take my reasoning...and he boast about his 25 years experience. We argued back and for, multiple times, the last time he again boast about his 25 years experience and talked down to me. He dare to asked me, "what do I know about AC?" I told him I don't have experience but I do know some...so he told me "how come you don't fix the problem, and instead calling us!" He also acused me wanting free service! All I was asking is Andrews Refrigeration is come out and fix the problem that t technician claimed he fixed while it is still broken! If not, he made it worse than before! I don't want any free service from any one, all I want is a fair, ethical business, I want to get what I paid for! But this errogant baster won't come out fix what t incompetent technician unfinish job! Update: On Oct 19th 2023, Mr. Andrew Refrigeration has decided to credit my account for the full balance of $765.35. Thank you very much for doing that.
Nov 6th, 2023

What luggage
Oct 10th, 2023

Aug 26th, 2023