LAWANDA MANN

**In response to their response: you post your hours everywhere then when people show up during those hours, doors are locked. Neighboring businesses do at least know the hours you post publicly, and see people bounce during those publicly posted hours. Communication is a complete joke to this office. Appointments are scheduled by filling out a web form but there are absolutely no way to confirm or cancel appointments. No email confirmations, nothing. The phone here has a pre-set voice recording and you can NEVER get to anything but that recording. No way to call, no way to talk to anyone, nothing. I set up an appointment and when I arrived, the office was closed. I waited and saw 3 other people also arrive for appointments and find it closed. Neighboring businesses said that's common. I eventually left. Total waste.
Feb 18th, 2021

Everyone was friendly but I had all the sysmptoms of of covid and they did not advise me to stay home or anything.No results yet either and it has been 8days
Sep 15th, 2020

With all that is going on in our world today its refreshing to have a heal care practice that's fast efficient and extremely caring and informative. Thank you Family Tree.
Jun 4th, 2020

Wonderful experience. We did not have to wait very long for the Covid test at Metro Center. I took my parents who are 75 and 85 to get tested and they felt it was quick and nothing like what they’ve seen on the news with other sites. The staff is compassionate, patient and very professional. The process to sign up was very easy to those who are not computer savvy.. I have referred over 20+ people to sign up and get tested at their locations. Good job Family Tree Healthcare-Clinic you are a blessing to all ⭐️⭐️⭐️⭐️⭐️🙏🏾
May 2nd, 2020

I have had the best care here and will look no further. Family Tree and the team is amazing and the provider/owner LaWanda Mann is thorough, attentive, and knowledgeable about a wide variety of options and solutions for care. I have a very complicated and abnormal health history. She cares about her patients as a whole, not just what they come in for. I commend her for putting forth business efforts that include holistic or “At-The-Root” services. Essentially, she and you will be a team and the goal is your total wellness, not just symptom management! Her honesty and delivery of information is always direct but kind, never condensing. However, if you are a “non compliant” kind of patient you should look else where, your health is also your responsibility. As far as COVID-19 testing goes she is a pioneer for our city and for the eradication of this pandemic. Her facility and process is easy to follow, quick and reliable. FOR ALL THOSE WHO ARE UPSET ABOUT RESULTS GO TO SONORA QUEST because Family Tree are just the test PROVIDER. I was able to get my results easily online within the 3-10 day processing window that Sonora Quest has on SonoraQuest.com but Sonora Quest and the results have nothing to do with her office and everything to do with the lab.
Sep 6th, 2020