Pilot Air Freight Corporation

Agree with a previous review - these guys have no business being in the customer/residential business - took them 7 days just to pick up my order in Tampa!! 7 days!!!! now another 7 to 10 before it "may" be delivered. Willl update this when/if I get my order and if it makes it without damage..
Dec 14th, 2023

Joke of a place
Oct 12th, 2023

Got a carbon hood and supposedly you guys supposed to deliver it taking 3weeks so far and havent got any update on it
Apr 7th, 2023

Absolutely terrible service. Worst delivery experience we've ever had. They showed up to deliver to the wrong house. Then, once they realized they made the mistake, they still refused to deliver our new refrigerator to our home. They just left. Both Pilot delivery guys were rude. Can't believe Best Buy would use this type of company to deliver their products
Jan 8th, 2023

I am 100% sure this company is excellent on the business to business side but they should absolutely not be involved with the consumer side. Their website is cumbersome and not user friendly in any way. I wish retail places would not involve them in their transactions when shipping store to home. I've become so irritated by the process that I'm just going to let them deal with my item. I ordered something to be delivered to my door. Not my job to schedule a delivery that Amazon pulls off on a daily basis. Shame on Walmart for trying to turn us into their own personal shipping agent.
Dec 7th, 2022