Quick Response Garage Floor Coatings
-
2401 W Phelps Rd suite a-2
Phoenix, AZ 85023 - 602-428-8626
Hours
Chamber Rating
-
Natasha Gill
The crew did a great job, very informative.
Jun 18th, 2023 -
Bill Biggs
Service: Garage floor epoxy coating
Jun 9th, 2023 -
Ceci Espejo
I am that one customer that had Murphy's Law apply to my floor installation, it is what it is, what I want to applaud is the company and its owner for the final resolution. The scheduling for an estimate was easy, they were punctual and in communication as to who was going to show up to my house. Our estimator was great, he explained our options, the process, gave us all the different tiles to lay out so we could select a color, hyped us up for our new floors. On installation day we were told that our floors were in poor condition -we knew this, we explained this during out quoting- therefore we would need a coating to protect our concrete and be able to lay down the new floor. This increased our timeline by 24 hours and our original quote by $750. Reveal day! Sadly our floors were not the standard we had been promised and shown. I called to explain, sent pictures, was given an additional quote (we will come back to this) and scheduled for someone to come out to inspect and potentially fix the problem. When the team came out to fix the problem areas, we had a discussion surrounding the events that lead us to that point, it was then realized that I was indeed a Murphy's Law customer because of human errors. There were no excuses made, just an apology and a promise to fix things. So, what did the company promise and so far delivered? They repaired my floors, to the standards that they promised they would deliver. They promised to provide further training to their team to ensure that these mistakes will be prevented in the future. The owner covered the additional quote that had been given to me during my complaint phone call. We got to walk on our new floors yesterday and they are *chef's kiss* EXCELLENT EXCCELLENT company if you are considering redoing your garage floors
Jun 9th, 2023 -
Joy Maramska
We are impressed with Quick Response! Our new garage floor is beautiful. The work was done so cleanly and quickly. Everyone from estimator, office staff and installers were perfectly professional, knowledgeable and friendly. Overall excellent experience and will recommend. Worth mentioning that we compared their work against Galaxy Coating who did our back patio couple of months before with same material and we were very disappointed with them yet payed a lot more for a smaller area. Services: Install flooring, Epoxy floor coating, Repair flooring
May 3rd, 2023 -
Matt Wildermuth
Service: Garage floor epoxy coating
Apr 12th, 2023
Contact Info
- 602-428-8626
Questions & Answers
Q What is the phone number for Quick Response Garage Floor Coatings?
A The phone number for Quick Response Garage Floor Coatings is: 602-428-8626.
Q Where is Quick Response Garage Floor Coatings located?
A Quick Response Garage Floor Coatings is located at 2401 W Phelps Rd suite a-2, Phoenix, AZ 85023
Q What days are Quick Response Garage Floor Coatings open?
A Quick Response Garage Floor Coatings is open:
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Q How is Quick Response Garage Floor Coatings rated?
A Quick Response Garage Floor Coatings has a 4.9 Star Rating from 138 reviewers.
Hours
Ratings and Reviews
Quick Response Garage Floor Coatings
Overall Rating
Overall Rating
( 138 Reviews )Natasha Gill on Google
The crew did a great job, very informative.
Bill Biggs on Google
Service: Garage floor epoxy coating
Ceci Espejo on Google
I am that one customer that had Murphy's Law apply to my floor installation, it is what it is, what I want to applaud is the company and its owner for the final resolution.
The scheduling for an estimate was easy, they were punctual and in communication as to who was going to show up to my house. Our estimator was great, he explained our options, the process, gave us all the different tiles to lay out so we could select a color, hyped us up for our new floors.
On installation day we were told that our floors were in poor condition -we knew this, we explained this during out quoting- therefore we would need a coating to protect our concrete and be able to lay down the new floor. This increased our timeline by 24 hours and our original quote by $750.
Reveal day! Sadly our floors were not the standard we had been promised and shown. I called to explain, sent pictures, was given an additional quote (we will come back to this) and scheduled for someone to come out to inspect and potentially fix the problem.
When the team came out to fix the problem areas, we had a discussion surrounding the events that lead us to that point, it was then realized that I was indeed a Murphy's Law customer because of human errors. There were no excuses made, just an apology and a promise to fix things.
So, what did the company promise and so far delivered?
They repaired my floors, to the standards that they promised they would deliver.
They promised to provide further training to their team to ensure that these mistakes will be prevented in the future.
The owner covered the additional quote that had been given to me during my complaint phone call.
We got to walk on our new floors yesterday and they are *chef's kiss*
EXCELLENT EXCCELLENT company if you are considering redoing your garage floors
Joy Maramska on Google
We are impressed with Quick Response! Our new garage floor is beautiful. The work was done so cleanly and quickly. Everyone from estimator, office staff and installers were perfectly professional, knowledgeable and friendly. Overall excellent experience and will recommend.
Worth mentioning that we compared their work against Galaxy Coating who did our back patio couple of months before with same material and we were very disappointed with them yet payed a lot more for a smaller area. Services: Install flooring, Epoxy floor coating, Repair flooring
Matt Wildermuth on Google
Service: Garage floor epoxy coating
Overall Rating
Overall Rating
( 138 Reviews )Write a Review
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