Denny's

We went to Denny's to have breakfast, Mothers Day morning, a mistake in itself, because any restaurant was going to be busy, but I forgot about that. I will state that the both of us are foodservice 'veterans', myself 2+ decades, in management, so we get it, understand more than most. However, one thing caught my eye that was something very rare these days. Throughout the chaos that was going on, servers running themselves ragged, I noticed that there was one, who was exceptionally attentive to the tables that hadn't yet been 'visited' by their server. Tables not even in her 'section' or what most would deem within their scope of responsibility. Olivia, not only acknowledged these tables, but offered to bring them beverages, while they waited for the server to 'show up', us about 15 minutes. She even brought out napkins, and silverware to the tables that had none. Again, it is quite rare to see this, far, above and beyond sense of teamwork and customer service, one reason we seldom dine out and more so at very few establishments. Only those that consistently prove 'they are up to par', in every aspect. It was quite encouraging to see that there are still a few, yet becoming ever so rare, customer service oriented food service PROFESSIONALS, out there. I know from experience, that Olivia has the potential to be quite the influence, a leadership, by example asset to this organization, given the opportunity. She wasn't posturing, showing off, or expecting anything in return for her efforts, simply embodied an 'exceptional customer experience', as her STANDARD. Immensely admirable. The only aspect that eluded the 5th star, was the pricing of our meals, ~$13 for a breakfast, to me is just not, "a good value" to me. But I know this is a 'corporate thing', and little to do with this location.
May 10th, 2022

I ordered through doordash pickup a Dennys item and a Burger Den item . There was no cook on duty, so rather than cancel the order with integrity, they wait until I arrive and tell me it's my job to cancel. Glad they did. Here's their empty restaraunt that wastes your time, makes you cover their admin side of canceling, and doesn't even offer a drink for your trouble
May 6th, 2022

Always like coming to this place, but now i love the service. Especially the waitress AMANDA, if you want great service she the girl you want. She nice, kind, funny and very atantive. Get my order perfect every time. Wonderful service
Apr 13th, 2022

The food is good, but the service has gotten a lot better. To get the best service I always request for Amanda. She the best, she has a great personality, always has a smile. Get our order right all the time. She the best
Apr 8th, 2022

This is the best go to for an easy fix! Cinnamon pancakes are my favorite for breakfast food and then theres the burger for lunch or dinner. Service was good and the music was classic!!! Would recommend to anyone
Apr 8th, 2022