Target

Normally my experiences with target are totally great but this time I am just disappointed. I placed an online order & I waited to come pick it up. When I arrived at the store to pick up my order I went to the online pick up area where Chelsea approached me and inquired about my order. I gave her my order number and she looked it up and informed me it still wasnt ready. I asked her if it was possible for me to just go grab the item so they can put it through and I can leave, but, in an annoyed fashion, she made me aware of the fact that it cant be done like that. You cant just go grab the item unless you want to pay for it again at the register and cancel your online order . Ok. First off, that is a ridiculous policy. I then asked her if there was anywhere I could sit and wait & she just sat there and stared at me like she couldnt believe I had the nerve to ask that haha it was so strange. I ended up just walking away and finding another employee. I kindly approached a lady in the self check out area. She was nice & helped me get the manager. Manager (Katie? She was shorter with light brown hair) comes over - no customer service, looked miserable & didnt help me at all. Told me I had to wait another 30 minutes and thats just how it is. After all the time I have waited its Ludacris that I need to sit and wait even longer. I understand being busy, but target needs to change their policy about not being able to grab the item you already ordered and paid for. This would benefit them in more than one way. 1. Saves work for employees 2. Saves time for guests. The management, from what I have experienced today, is really not good. I guess Ill enjoy my 20+ min wait on top of the time Ive already sat and waited. Thanks target.
Mar 31st, 2024

Busy but manageable. Good job Target
Mar 29th, 2024

This review has to do with a major operational deficiency on the side of their online pickup system. Online pickups for 2 items that have been confirmed to be in the store with multiple quantities should not take two hours to pick up. They are within 20 yards of the pickup counter. They shouldnt take 10 minutes actually. I walked into the target that I set the pickup to with 30 minutes to go on the two hour window. I asked if I could pick them up for them and checkout. They were unable to do so based on the queue system that is apparently completely rigid. Forgive me, but I like to live in a world that makes sense. If I have a grocery order with 60 items in it, I would not be upset to see that a target attendant took 5 minutes to complete a smaller order before mine. I am not blaming the target reps. Corporate should reconsider their pickup order algorithm to avoid insane pickup times for what the order is for the benefit of Target as a whole. Restaurants that perform dont do this. Other stores have more logic built into their systems. Why cant Target? Id say that this is a complete operational deficiency and I look forward to someone grabbing the buck and fixing such a logical error in their pickup system. Update: they could not find the order and listed it as not in stock. I had seen 3 of each. However, both of them were in the wrong location so apparently no eyes were actually used. It was suggested that I repurchase the order. That makes sense if the card is not actually charged, however it was. Target seriously needs to work on this. Pretty pathetic actually.
Mar 24th, 2024

Store is dirty, disorganized, and lacks product. The household and seasonal section were filled with cheap looking knock offs. My wife and I literally looked up on Google Whats going on with Target? while in the store. We found out that Target is closing stores. The crazy thing is the last time we went to Walmart the selection and quality of products was superior to Target. We have been faithful and loyal Target shoppers for more than 25 years. Seriously Target, what is going on?
Mar 18th, 2024

The grocery aisles in this store are BUSTED. Half empty shelves, product on the ground, found some obviously rotten meat on the shelf. Looks like it was hit by a missile. The non-grocery sections are pretty normal Target.
Mar 14th, 2024