Phoenix Children's Academy Private Preschool

I would like to ask if there are so many children in a class, is the teacher capable of taking care of each child? If so, why do we often see children crying next to them for a long time without anyone paying attention to them, or why do they often see children crying next to them for a long time without anyone noticing?
Feb 6th, 2024

Our family are new to Phoenix and my first little one just born in May. My wife and I were anxious sending her to daycare initially. We are grateful that PCA dispels our concerns. Heartfelt thanks to infant room teachers. Our kid spent two joyful months with them.
Dec 22nd, 2023

I'm not impressed with their lack of professionalism. I filled out a form on their website asking for information they then email back asking if I still want information. I then decide to call and the lady is like "hello" I was expecting like a professional opening to make sure I'm speaking to the right place. If they can't handle the basic stuff professionally I'm weary of how they handle the kids.
Jul 28th, 2023

Had a great experience. Management & teachers are very friendly.
Jul 9th, 2023

My daughter started at this location over 5 years ago. She loved it and I loved that I had peace of mind, in leaving my child in their care. As a single mom, its rough trusting other people with my daughter. A little over a year ago, I started to communicate some issues with the front office. There was a significant lack of communication, at that time. A spot had opened for her at her own grade school for before and after school care, so i moved her to that, with the intention of utilizing PCA for her school breaks. When she returned during the spring and the summer, the issues were still there. The amount of times, myself, my daughter, and my mom, felt like their cold attitudes, lack of correspondence, and mistakes were intentional was highly discouraging. I feel that the director lacks empathy and effective communication skills. I feel that when a child comes home (unknowing of the many many issues that were discussed with the director) and communicates that she felt like she was being treated unfairly on purpose by her teachers, that is a problem. I pulled her from the school, as she was going back to her grade school at the start of the school year and she will not be returning; however, that last week of her attendance, my account was over charged and I still have not been refunded the entire amount (7 weeks later). Yet again, a mistake I feel like is intentional, based on our history. I truly feel sad that some years ago, I would have recommended this school to everyone I know. Now, having heard the things my daughter told me, and experiencing all that I have, I wouldn't dream of recommending this school to anyone.
Sep 21st, 2023