Desert Financial Credit Union

Desert Financial Credit Union
Yext Power Listing.

Hours

Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM

Chamber Rating

Verified Member
3.9 - (77 reviews)
51
3
3
1
19
Read Our 77 Reviews

Chamber Rating

Verified Member
3.9 - (77 reviews)
51
3
3
1
19
  • Denise Abbe

    Ms. Maya was stupendous. She was kind, helpful, and knowledgeable.
    Mar 3rd, 2024

  • Brenden Reis

    Just left atm doesnt work there I had a flight to catch so super inconvenient
    Jan 17th, 2024

  • Darren Gisi

    Desert financial credit union does not have 24 hour customer service. And no customer service on Sundays. This is a bad way to do business especially when it comes to managing my money. Why does desert financial credit union do this. It has to be because they simply are lazy and do not care about their customers.. other banks offer 24 hour customer service. I'm seriously thinking about closing my two accounts at desert financial credit union because of this problem. Your not that special to have especially when you don't offer good customers service
    Dec 30th, 2023

  • Anthony Gonzales

    Polite and courteous customer service. Not many locations, and their ATMs are a hit and a miss for functionality. Sometimes they'll be down, others will allow for withdrawal but no deposits, deposits but no withdrawal, numberpad not working, etc. I wasn't able to make a deposit on this day. Now I have to go out of my way to another DF ATM. Was half expecting this though and planned for it as part of my day. That is what prompted this review. Let's see if it makes a difference.
    Dec 16th, 2023

  • Eye Am Chaos

    Very unhelpful and rude. Basically allowed a merchant to take advantage of me for a sum north of 1,000 dollars. They had another pending charge on the account, and they said there is nothing they can do. Did not offer provisional credits despite the fraud. I am incredibly unhappy, and the rude demeanor of the woman helping me was the final straw. I will be taking my business elsewhere.
    Dec 14th, 2023

Read Our 77 Reviews

About
Desert Financial Credit Union

Located north 7th Street, between East Bethany Home Road and East Camelback Road, near Bashas'. Since 1939, we’ve helped thousands of members save money and achieve their dreams. We’ve grown from a small credit union serving the educational community to the Valley’s largest credit union, dedicated to serving Arizona residents statewide. We encourage you to use our contactless banking options: online and mobile banking, phone banking, or ATMs whenever possible. *ATM open 24/7.

Contact Info

Products

  • Checking Account
  • Savings Account
  • Loan
  • Mortgage
  • Auto Loan
  • Auto Refinance
  • Auto Refi
  • Home Equity Line of Credit
  • HELOC

Services

  • Banking
  • Loan
  • Credit
  • Landing
  • Business Banking
  • Financial Services
  • Invesments
  • Insurance
  • Notary

Brands

  • Desert Financial Credit Union
  • Define Mortgage
  • SwitchThink IT Solutions
  • Desert Financial Credit Union Foundation
  • Desert Schools

Languages

  • English
  • Spanish

Vidoes

Images

Questions & Answers

Q What is the phone number for Desert Financial Credit Union?

A The phone number for Desert Financial Credit Union is: (602) 433-7000.


Q Where is Desert Financial Credit Union located?

A Desert Financial Credit Union is located at 5555 N. 7th St., Ste. 140, Phoenix, Arizona 85014


Q What is the internet address for Desert Financial Credit Union?

A The website (URL) for Desert Financial Credit Union is: https://locations.desertfinancial.com/az/phoenix/5555-n-7th-st


Q How big is Desert Financial Credit Union?

A Desert Financial Credit Union employs approximately 20+ people.


Q What days are Desert Financial Credit Union open?

A Desert Financial Credit Union is open:
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM


Q How is Desert Financial Credit Union rated?

A Desert Financial Credit Union has a 3.9 Star Rating from 77 reviewers.

Ratings and Reviews
Desert Financial Credit Union

Overall Rating

Overall Rating
( 77 Reviews )
51
3
3
1
19
Write a Review

Denise Abbe on Google

image Ms. Maya was stupendous. She was kind, helpful, and knowledgeable.

Business Response on Google Mar 20th, 2024
We appreciate your feedback regarding Maya's service. Thank you for the 5-star review, Denise!

Brenden Reis on Google

image Just left atm doesnt work there I had a flight to catch so super inconvenient

Business Response on Google Feb 7th, 2024
We're sorry to hear about the inconvenience you experienced with the ATM. Your time is valuable, and we understand the frustration this situation may have caused. Our team strives to maintain the functionality of our services, and we appreciate you bringing this to our attention.

Darren Gisi on Google

image Desert financial credit union does not have 24 hour customer service. And no customer service on Sundays. This is a bad way to do business especially when it comes to managing my money. Why does desert financial credit union do this. It has to be because they simply are lazy and do not care about their customers.. other banks offer 24 hour customer service. I'm seriously thinking about closing my two accounts at desert financial credit union because of this problem. Your not that special to have especially when you don't offer good customers service

Business Response on Google Jan 20th, 2024
We understand the importance of accessible service, and we appreciate your feedback. While our member service hours are currently limited, we are constantly evaluating our services to better meet the needs of our members.Your input is valuable to us, and we'll certainly take your comments into consideration as we assess our support hours and explore potential improvements. We apologize for any inconvenience this has caused you. We value your membership and aim to enhance your banking experience. Thank you for taking the time to provide your insights.

Anthony Gonzales on Google

image Polite and courteous customer service. Not many locations, and their ATMs are a hit and a miss for functionality. Sometimes they'll be down, others will allow for withdrawal but no deposits, deposits but no withdrawal, numberpad not working, etc. I wasn't able to make a deposit on this day. Now I have to go out of my way to another DF ATM. Was half expecting this though and planned for it as part of my day. That is what prompted this review. Let's see if it makes a difference.

Business Response on Google Dec 24th, 2023
Thank you for taking the time to share your feedback with us. We appreciate your kind words about our polite and courteous service. We understand that the functionality of our ATMs can impact your experience, and we apologize for any inconvenience caused on the day you couldn't make a deposit.Your feedback is valuable, and we will use it to address any issues with our ATM services. Thank you for bringing this to our attention, Anthony!

Eye Am Chaos on Google

image Very unhelpful and rude. Basically allowed a merchant to take advantage of me for a sum north of 1,000 dollars. They had another pending charge on the account, and they said there is nothing they can do. Did not offer provisional credits despite the fraud. I am incredibly unhappy, and the rude demeanor of the woman helping me was the final straw. I will be taking my business elsewhere.

Business Response on Google Jan 12th, 2024
We're truly sorry to hear about the frustrating experience you've had with our services. Your feedback is important to us, and we apologize for any inconvenience and the level of service you received.We take matters of fraud seriously, and we understand the impact it can have on our members. We would like to investigate this further, please give us a call at (602) 433-7000 so we can learn more.

Load More Reviews

Overall Rating

Overall Rating
( 77 Reviews )
51
3
3
1
19

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Credit Union Near Me in Phoenix, AZ

Mountain West Credit Union Association
2020 N Central Ave # 530
Phoenix, AZ 85004
(602) 264-6701
( 3 Reviews )
Desert Financial Credit Union
13015 N. Tatum Blvd.
Phoenix, Arizona 85032
(602) 433-7000
( 31 Reviews )
Desert Financial Credit Union - Branch (19th Ave Walmart)
1825 W Bell Rd
Phoenix, AZ 85023
( 4 Reviews )
AERO Federal Credit Union
1944 E Sky Harbor Cir N
Phoenix, AZ 85034
(602) 253-6729
( 0 Reviews )
Copper State Credit Union
1640 W. Thomas Road
Phoenix, Arizona 85015
(623) 580-6000
( 62 Reviews )
Desert Financial Credit Union
826 E. Union Hills Dr., Bldg. E
Phoenix, Arizona 85024
(602) 433-7000
( 67 Reviews )
Vantage West Credit Union
3416 N 24th Ln
Phoenix, AZ 85015
(800) 888-7882
( 51 Reviews )
Notre Dame Federal Credit Union
4645 N 32nd St Suite 100
Phoenix, AZ 85018
(602) 735-0900
( 0 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading