Data Doctors

Gus at Data Doctors is always helpful and follows through with his promises. Highly recommend Gus and the Team at Data Doctors!
Apr 1st, 2024

Service was good, but price was both too high and misrepresented. Update: The store contacted me and refunded the amount that was misrepresented. Their customer service was quality throughout the process. I think the price was slightly too high, but not a major problem if fairly represented. I recently took an old laptop in from a deceased family member. As a computer scientist, I'm perfectly capable of getting the data off myself, but didn't want to spend the time on it. Data Doctors took a $60 deposit to assess, then called me to let me know it would be $140. I don't agree that the $140 is a fair price, but the sunk cost made it unappealing to go elsewhere, so I went ahead. Upon retrieving the data, they let me know the total cost was $200, that the $140 did not include the deposit figure. This was not communicated to me until time of purchase. The service was timely and as described, but the price was both unfair and misrepresented. I would advise anyone concerned about the cost of service to steer clear. Data retrieval services are priced at either $100 or $200 from them, but it appears that no realistic case would ever result in the $100 cost.
Mar 31st, 2024

Had a issue with my computer that I couldn't figure out on my own. The gentleman working were helpful. Had a few issues with the remote sales staff misinformation any trying to oversell me on something I didn't need and almost left the store really really upset. If it wasn't for the 2 guys working there at the store who took care of me.. This may have been a different review. They made it right though not their fault and were very kind! Thanks to the staff at the store! Really appreciate you two guys!
Mar 29th, 2024

I appreciate the data recovery services that Data Doctors accomplish. However, recently, when I needed a replacement for my computer screen, they would not replace it as they wanted me to pay for the package that would replace cosmetic parts of the computer that had wear and tear, which did not concern me. I just wanted a screen replacement. Anyhow, I successfully replaced the laptop screen on my own by purchasing an affordable replacement online on Amazon.
Mar 29th, 2024

Took care of my son's computer and helped install a new video card. They offered a subscription of warranty and software coverage, with option to cancel within 90 days. Now they are changing that in the fine print that it's for 1 year. Ended up paying $220 for service fees and 90 day subscription, but they want an additional $180, totalling $400. It's difficult to find an affordable computer repair shop.
Feb 22nd, 2024