Cobblestone Auto Spa

We had excellent service today for an oil change and car wash. They greeted us kindly upon arrival, communicated the services and prices effectively, worked efficiently and provided us with a great outcome. The technicians, cashiers and all service personnel were wonderful. Robert, our technician, and Patricia, our cashier, were professional, patient and outstanding. Appreciated the experience at Cobblestone Auto Spa and will return.
Nov 13th, 2023

Service is quick and friendly. Been coming for 10+ years. Services: Auto detailing, Auto interior vacuuming
Nov 11th, 2023

Visited this facility today at Bell and the 51frwy for a good car wash. I selected The Works from the menu and immediately the gal tried up selling me. First it was a free wash and $140 combo detail. No thanks! I pay almost that to have my entire house cleaned, second she offered a Diamond wash which was $7 more than the works! Ok Ill go for that cause the vehicle was pretty dirty. I ask about some soda pop spots on the plastic console need to be cleaned and she informed me if they have to mix soap and water to wash something theres an extra charge! REALLY! $39.00 for a wash and you cant wipe that off! VERY DISSATISFIED! After they supposedly finished there was something gewey from a sticker or something on the car, I asked the gentlemen if he could remove a VERY SMALL area and he was useless! I mean a tiny bit of Windex would have taken it right off! (And it did when I got home). And lastly this place is nothing about Quality, its all about up-sales and quantity! The vacuuming was substandard, all the glass was like they cleaned it with used rags from the oil change bays! NEVER AGAIN Cobblestone Auto Spa! Ill pay the neighbor kids $40 bucks and theyll clean that vehicle better than these people ever would! VERY DISSATISFIED CUSTOMER! Id give them a NEGATIVE 5 Stars if it was possible! Service: Auto interior vacuuming
Nov 3rd, 2023

My entire oil changed took only 15 min from start to finish! Very impressed!
Nov 3rd, 2023

Horrible customer service. Interesting as I go to write this I see another review 2 weeks ago stating unprofessional and rude. Validated my feelings. Its been many years since I have been to this location due to poor service quality. I figured in time all things change it was worth another shot. Upon arriving today two associates were so busy talking they could not acknowledge me enough to stop their conversation and tried to just waive me through the express lane. Which I did not want. Upon addressing them on lack of acknowledgement and poor customer service it shows they do not want my business. The one person immediately said we were almost done like I was in the wrong for even suggesting I was slightly annoyed since I wasnt sure where to go. I found out he is the GM which is extremely disappointing since he was demonstrating a poor way of interacting with a client. I strongly advise if that is the leadership in this establishment stay far far away. Hopefully that was a bad day for him but he should have assumed accountability and the issue would have resolved instantly.
Oct 28th, 2023