Southwest Service Administrators, Inc.

Mar 26th, 2024

I asked a simple question and received three different answers. They were rude and acted like they didn't know what I was talking about. My question, if my last day worked is... when will my insurance end. Quite often you work one month to be insured the following month. They said they didn't understand my question. What day will my medical insurance end. One rep told me one week, second told me two weeks, another on my last day worked. Yet another came up with a "two week loop" what? Finally, one of the top teamsters came to my rescue. Did not realize my question was do difficult.
Mar 24th, 2024

Almost 1 1/2 YEARS after my husband passed away and I'm still waiting on the balance of his benefits to be released. Every time I call, they don't know the answer to my simple question of "when?". They tell me another audit is needed and to call back "in a month or two." Absolutely despicable service. No one should treat a widow with children at home the way they have treated me.
Mar 21st, 2024

Mar 13th, 2024

Mar 10th, 2024