Ingersoll Rand Customer Center - Phoenix

Nice people. Thanks for using xpo logistics
Sep 22nd, 2021

If I could give negative stars, I would. After spending $15,000 on brand new Ingersoll Rand, its been noting but problems. I have thousands of dollars in repair cost and that's not counting my time and employee down time. DO NOT EVER BUY an Ingersoll Rand. Unless you want to throw your money away. JUNK !!!
Jul 27th, 2021

Getting parts is a nightmare! They could not care less if your parts are delivered, EVER!!! Parts that should last for years DON'T. Replacing parts on high compressors and matching dryers over and over is not acceptable. We will be replacing Our IR with quality equipment.
Jun 24th, 2021

Sean Mills Rocks! Read my reviews and you will see that I rarely say nice things when doing a review. Today our compressor went down. I talked to several people at IR and most of them were somewhat helpful but then I got Sean on the phone, he took the time to make sure that I got the email with the parts diagram that someone else supposedly had sent me, then he asked questions which nailed down the exact problem we had been having. This guy is a keeper and i truly hope if and when we ever have an issue we get to talk to him. I couldn't be more pleased with his level of service.
Mar 24th, 2020

Took my gas compressor in for a service, they tell me it $153 a hour for service and they can’t tell me how long it’s going to take to service. Seriously $153 a hour, these guys are a joke. Save your hard earned money and buy a compressor with a better Service department.
Jul 10th, 2019